Smiles Downloads & RevenueSmiles: Food, Groceries & More · App Store & Google Play
Smiles: Food, Groceries & More gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Smiles: Food, Groceries & More by Emirates Telecommunications Corporation is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Smiles: Food, Groceries & More update history & changes
Last change · 31 events since 26 Apr 2017Full timeline ↓Full timeline · 31 events
- 📦Smiles: Food, Groceries & More updated to version 7.9.1iOSPerformance optimization and improvements
- 📦Smiles: Food, Groceries & More updated to version 7.5.5AndroidPerformance optimization and improvements
- 📦Smiles: Food, Groceries & More updated to version 7.9.0iOSBug Fixes and enhancements
- 📦Smiles: Food, Groceries & More: now updating weeklyiOS4 updates in 30 days, after a quiet two months
- 📈Smiles: Food, Groceries & More charting in a new countryiOSIndonesia
- 📦Smiles: Food, Groceries & More updated to version 7.5.4AndroidBug Fixes and enhancements
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #65AndroidTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #69AndroidTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #73AndroidTop Free · All Apps · AE
- 📦Smiles: Food, Groceries & More updated to version 7.8.9iOSGrocery enhancement and fixes
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #12iOSTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More entered the top 100 in 2 chartsAndroidTop Free · All Apps · AE · Top Free · Food & Drink · IN
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #97AndroidTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More hit #1iOSTop Free · Food & Drink · AE
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #20iOSTop Free · All Apps · AE
- 📦Smiles: Food, Groceries & More updated to version 7.8.8iOSBug Fixes and enhancements
- 📈Smiles: Food, Groceries & More charting in a new countryAndroidSaudi Arabia
- 📦Smiles: Food, Groceries & More updated to version 7.5.3AndroidBug Fixes and enhancements
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #36iOSTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #49iOSTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #105AndroidTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #110AndroidTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #52iOSTop Free · All Apps · AE
- 📈Smiles: Food, Groceries & More new best rank in the overall chart: #64iOSTop Free · All Apps · AE
- 🆕Smiles: Food, Groceries & More first spotted by AppInsideriOS#6 in Top Free · Food & Drink · United Arab Emirates
- 🆕Smiles: Food, Groceries & More first spotted by AppInsiderAndroidUnited Arab Emirates
- 📦Smiles: Food, Groceries & More version 7.8.7iOSOptimization on Food section and search , bug fixes and enhancements.
- 📦Smiles: Food, Groceries & More version 7.5.2AndroidOptimization on Food section and search, bug fixes and enhancements.
- 🆕Smiles: Food, Groceries & More released on the App StoreiOS
- 🆕Smiles: Food, Groceries & More released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Food & Drink FreeSmiles: Food, Groceries & More at a glance
AI summary written from our chart and store data, 2026-10-15. It can be wrong: check the numbers above.
A UAE-based super-app by Emirates Telecommunications Corporation that aggregates food delivery, grocery shopping, and home services with a loyalty points system for everyday consumers. The app holds the #2 position in the UAE Food & Drink free category and ranks #69 overall in the UAE, indicating strong regional dominance despite lower visibility in India.
Similar apps: Talabat, Careem Now, Grab
App Store
App details
App privacy Measured
Smiles: Food, Groceries & More’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 1 linked to your identity and 0 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v6.8.0, from the εxodus privacy report (CC BY-SA).
Smiles: Food, Groceries & More downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 10M+ |
| Google Play | 1k+ | 1M+ Measured |
| Other Android stores | 1k+ | – |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
Where Smiles: Food, Groceries & More's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How Smiles: Food, Groceries & More makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #7 Food & Drink Free | 2 of 30 countries | – | – |
| Google Play | #7 Food & Drink Free | 2 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisGrowing fastest in United Arab Emirates ▲ +55%
New ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Arab Emirates | 553 | 92% | ▲ +55% |
 India | 50 | 8% | ▼ -12% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 15k |
| Google Play | 4.5 ★ | 227k 238 written reviews |
| Both stores | 4.5 ★ weighted by ratings | 242k |
What users say about Smiles: Food, Groceries & More
From the 51 most recent App Store reviews in the US.
Users report severe service failures including delayed deliveries, missing items, and unresponsive customer support. Many reviews accuse the app of being a scam due to broken coupons, lack of refunds, and poor technical performance.
Mostly negative (25% of recent reviews give 4–5 stars). People like it for working reliably, and regular updates. The main complaints are about customer support, and price and subscriptions.
What people like
- Crashes & bugs: “App is crashing since last 3 updates please solve it before we delete it ,, noting that i am using iphone pro max 14”
- Updates: “After new update, the app is not open at all”
Common complaints
- Customer support: “Appalling customer service”
- Price & subscription: “Why I can’t pay more than 500”
- Speed & performance: “Bad customer service and slow delivery”
- Crashes & bugs: “Smiles application, not working ☹️”
About Smiles: Food, Groceries & More
Get food from thousands of restaurants, fresh groceries delivered daily, professional home services, amazing 'Buy 1 Get 1' deals and more—all from Smiles.
FOOD DELIVERY
* Browse 16,000+ restaurants with exclusive Buy 1 Get 1 deals
* Real-time order tracking
* Guaranteed savings on every order
* Earn & Redeem Smiles Points on every order
GROCERY DELIVERY
* Fresh produce from Smiles Market & 600+ other retailers
* Same-day delivery
* Weekly mega deals on grocery essentials
* Partner brand discounts
* Earn & Redeem Smiles Points on every order
HOME SERVICES
* Professional cleaning, laundry, handyman and 33+ other services
* Trusted & verified professionals
* Easy booking & 24/7 support
* Earn & Redeem Smiles Points on services too
EXCLUSIVE BUY 1 GET 1 DEALS
* Get ‘Buy 1 Get 1’ FREE offers on 3,000+ of your favorite dining, entertainment, shopping brands and more
* Download your voucher and redeem at the outlet seamlessly.
* Use Smiles Points to download the vouchers for FREE.
SMILES UNLIMITED SUBSCRIPTION
Save over AED 350+ monthly with Smiles Unlimited!
Unlock UNLIMITED perks for just AED 29/month:
* FREE DELIVERY, ALWAYS - Unlimited free deliveries on all Food & Grocery orders, no matter how often you order
* UNLIMITED BUY 1 GET 1 FUN - Endless FREE Buy 1 Get 1 offers and exclusive member-only deals on your favorite brands
* ZERO SERVICE FEES - Book any of our 35+ home services and pay only for the work—service fees are on us!
* Start with a FREE trial (no credit card needed)
WHY CHOOSE SMILES?
* One App for Everything
* Trusted by 6M+ Users
* Fast Delivery
* Exclusive Buy 1 Get 1 Deals on Dining, Lifestyle & More
* Earn Smiles Points on Every Order
* 24/7 Customer Support
EARN CASHBACK WITH SMILES POINTS
HOW IT WORKS:
Every time you order food, buy groceries, book home services - basically any purchase on the Smiles app, you earn Smiles Points automatically.
GET STARTED IN 3 STEPS
1. Download Smiles
2. Create an account with your phone number
3. Start ordering & earning Smiles points
SPECIAL OFFER
Download now and get:
* Up to 50% OFF your first food, grocery & home services order
* 14 Days Free trial on Smiles Unlimited subscription
* Use code: ENJOY50
Download Smiles today - and start rewarding your everyday!
Smiles: Food, Groceries & More App Store
Smiles: Food, Groceries & More gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Smiles: Food, Groceries & More is #7 in Food & Drink Free in United Arab Emirates and charting in 2 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
25 Sep 2026 Food & Drink FreeSmiles: Food, Groceries & More at a glance
AI summary written from our chart and store data, 2026-10-15. It can be wrong: check the numbers above.
A UAE-based super-app by Emirates Telecommunications Corporation that aggregates food delivery, grocery shopping, and home services with a loyalty points system for everyday consumers. The app holds the #2 position in the UAE Food & Drink free category and ranks #69 overall in the UAE, indicating strong regional dominance despite lower visibility in India.
Similar apps: Talabat, Careem Now, Grab
Smiles: Food, Groceries & More on the App Store
App details
App privacy Measured
Smiles: Food, Groceries & More’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 1 linked to your identity and 0 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Smiles: Food, Groceries & More downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Smiles: Food, Groceries & More's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How Smiles: Food, Groceries & More makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Arab Emirates | Food & DrinkFree | #7 |
| India | Food & DrinkFree | #53 |
| United Arab Emirates | All AppsFree | #68 |
Apps near Smiles: Food, Groceries & More on the chart
Food & Drink Free, around #7.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisGrowing fastest in United Arab Emirates ▲ +55%
New ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United Arab Emirates | 553 | 92% | ▲ +55% |
| India | 50 | 8% | ▼ -12% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Smiles: Food, Groceries & More
From the 51 most recent App Store reviews in the US.
Users report severe service failures including delayed deliveries, missing items, and unresponsive customer support. Many reviews accuse the app of being a scam due to broken coupons, lack of refunds, and poor technical performance.
Mostly negative (25% of recent reviews give 4–5 stars). People like it for working reliably, and regular updates. The main complaints are about customer support, and price and subscriptions.
What people like
- Crashes & bugs: “App is crashing since last 3 updates please solve it before we delete it ,, noting that i am using iphone pro max 14”
- Updates: “After new update, the app is not open at all”
Common complaints
- Customer support: “Appalling customer service”
- Price & subscription: “Why I can’t pay more than 500”
- Speed & performance: “Bad customer service and slow delivery”
- Crashes & bugs: “Smiles application, not working ☹️”
About Smiles: Food, Groceries & More
Get food from thousands of restaurants, fresh groceries delivered daily, professional home services, amazing 'Buy 1 Get 1' deals and more—all from Smiles.
FOOD DELIVERY
* Browse 16,000+ restaurants with exclusive Buy 1 Get 1 deals
* Real-time order tracking
* Guaranteed savings on every order
* Earn & Redeem Smiles Points on every order
GROCERY DELIVERY
* Fresh produce from Smiles Market & 600+ other retailers
* Same-day delivery
* Weekly mega deals on grocery essentials
* Partner brand discounts
* Earn & Redeem Smiles Points on every order
HOME SERVICES
* Professional cleaning, laundry, handyman and 33+ other services
* Trusted & verified professionals
* Easy booking & 24/7 support
* Earn & Redeem Smiles Points on services too
EXCLUSIVE BUY 1 GET 1 DEALS
* Get ‘Buy 1 Get 1’ FREE offers on 3,000+ of your favorite dining, entertainment, shopping brands and more
* Download your voucher and redeem at the outlet seamlessly.
* Use Smiles Points to download the vouchers for FREE.
SMILES UNLIMITED SUBSCRIPTION
Save over AED 350+ monthly with Smiles Unlimited!
Unlock UNLIMITED perks for just AED 29/month:
* FREE DELIVERY, ALWAYS - Unlimited free deliveries on all Food & Grocery orders, no matter how often you order
* UNLIMITED BUY 1 GET 1 FUN - Endless FREE Buy 1 Get 1 offers and exclusive member-only deals on your favorite brands
* ZERO SERVICE FEES - Book any of our 35+ home services and pay only for the work—service fees are on us!
* Start with a FREE trial (no credit card needed)
WHY CHOOSE SMILES?
* One App for Everything
* Trusted by 6M+ Users
* Fast Delivery
* Exclusive Buy 1 Get 1 Deals on Dining, Lifestyle & More
* Earn Smiles Points on Every Order
* 24/7 Customer Support
EARN CASHBACK WITH SMILES POINTS
HOW IT WORKS:
Every time you order food, buy groceries, book home services - basically any purchase on the Smiles app, you earn Smiles Points automatically.
GET STARTED IN 3 STEPS
1. Download Smiles
2. Create an account with your phone number
3. Start ordering & earning Smiles points
SPECIAL OFFER
Download now and get:
* Up to 50% OFF your first food, grocery & home services order
* 14 Days Free trial on Smiles Unlimited subscription
* Use code: ENJOY50
Download Smiles today - and start rewarding your everyday!
Latest updates
More from Emirates Telecommunications Corporation
Smiles: Food, Groceries & More Android
Smiles: Food, Groceries & More gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Smiles: Food, Groceries & More is #7 in Food & Drink Free on Google Play in United Arab Emirates and charting in 2 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Food & Drink FreeSmiles: Food, Groceries & More at a glance
AI summary written from our chart and store data, 2026-09-28. It can be wrong: check the numbers above.
A UAE-based super-app by e& that integrates food delivery, grocery shopping, home services, and lifestyle deals into a single platform with a loyalty points system. The app holds the #5 position in the UAE Food & Drink category and ranks #105 overall in the UAE free apps chart, indicating strong regional dominance despite lower visibility in India.
Similar apps: Talabat, Deliveroo, Uber Eats
Smiles: Food, Groceries & More on Google Play
App details
Tech stack
Trackers and permissions of build v6.8.0, from the εxodus privacy report (CC BY-SA).
Smiles: Food, Groceries & More downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Smiles: Food, Groceries & More's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
On Android app stores
The same app (ae.etisalat.smiles) on every Android store we track. Known Android installs: at least 10M (Google Play band + AppGallery count).
| Store | Installs | Rating | Version | |
|---|---|---|---|---|
| Google Play | 1,000,000+ | ★ 4.5 (227k) | 7.5.5 | Open ↗ |
| Huawei AppGallery | 9M | – | 7.5.4 | Open ↗ |
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How Smiles: Food, Groceries & More makes money: subscriptions, one-off purchases and ads.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Arab Emirates | Food & DrinkFree | #7 |
| United Arab Emirates | All AppsFree | #126 |
| India | Food & DrinkFree | #126 |
Apps near Smiles: Food, Groceries & More on the chart
Food & Drink Free, around #7.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Smiles: Food, Groceries & More
From the 200 most recent Google Play reviews in the US.
Users report severe service failures including incorrect orders, long delivery delays, and unresponsive customer support. While some praise fast delivery and offers, the majority of negative reviews highlight broken app functionality, refund issues, and poor UI design.
Mixed (54% of recent reviews give 4–5 stars). People like it for speed, and being useful. The main complaints are about customer support, and price and subscriptions.
What people like
- Speed & performance: “v fast & cheap prices heigly recommend”
- Useful: “v fast & cheap prices heigly recommend”
- Ease of use: “very easy and convenient app”
Common complaints
- Customer support: “customer service is not good,”
- Price & subscription: “can't exchange with data or pay bill”
- Features & content: “card not able to link and no cod option”
- Useful: “Not recommended, especially for vegetarians”
About Smiles: Food, Groceries & More
Get food from thousands of restaurants, fresh groceries delivered daily, professional home services, amazing 'Buy 1 Get 1' deals and more—all from Smiles.
🍕 FOOD DELIVERY
- Browse 16,000+ restaurants with exclusive Buy 1 Get 1 deals
- Real-time order tracking
- Guaranteed savings on every order
- Earn & Redeem Smiles Points on every order
📦 GROCERY DELIVERY
- Fresh produce from Smiles Market & 600+ other retailers
- Same-day delivery
- Weekly mega deals on grocery essentials
- Partner brand discounts
- Earn & Redeem Smiles Points on every order
🏠 HOME SERVICES
- Professional cleaning, laundry, handyman and 33+ other services
- Trusted & verified professionals
- Easy booking & 24/7 support
- Earn & Redeem Smiles Points on services too
🎉 EXCLUSIVE BUY 1 GET 1 DEALS
- Get ‘Buy 1 Get 1’ FREE offers on 3,000+ of your favorite dining, entertainment, shopping brands and more
- Download your voucher and redeem at the outlet seamlessly.
- Use Smiles Points to download the vouchers for FREE.
🌟 SMILES UNLIMITED SUBSCRIPTION
Save over AED 350+ monthly with Smiles Unlimited! Unlock UNLIMITED perks for just AED 29/month:
- FREE DELIVERY, ALWAYS - Unlimited free deliveries on all Food & Grocery orders, no matter how often you order
- UNLIMITED BUY 1 GET 1 FUN - Endless FREE Buy 1 Get 1 offers and exclusive member-only deals on your favourite brands
- ZERO SERVICE FEES - Book any of our 35+ home services and pay only for the work—service fees are on us!
- Start with a FREE trial
✨ WHY CHOOSE SMILES?
✓ One App for Everything
✓ Trusted by 6M+ Users
✓ Fast Delivery
✓ Exclusive Buy 1 Get 1 Deals on Dining, Lifestyle & More
✓ Earn Smiles Points on Every Order
✓ 24/7 Customer Support
💰 EARN CASHBACK WITH SMILES POINTS
HOW IT WORKS:
Every time you order food, buy groceries, book home services - basically any purchase on the Smiles app, you earn Smiles Points automatically.
🚀 GET STARTED IN 3 STEPS
✓ Download Smiles
✓ Create an account with your phone number
✓ Start ordering & earning Smiles points
🎁 SPECIAL OFFER
Download now and get:
- Up to 50% OFF your first food, grocery & home services order
- 14 Days Free trial on Smiles Unlimited subscription
- Use code: ENJOY50
Download Smiles today - and start rewarding your everyday!
What's new in 7.5.5
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