Southwest Airlines: Travel App: iPhone vs Android
Southwest Airlines: Travel App gets 50k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
Southwest Airlines: Travel App by Southwest Airlines Co. is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
4.8 ★
7.4M ratings, both stores
Measured
Best rank now
#13
Android · 
Travel & Local Free
Travel & Local FreeMeasured
App Store
App details
App ID
344542975
Publisher
Southwest Airlines Co.
Content rating
4+
Google Play
App details
App ID
com.southwestairlines.mobile
Publisher
Southwest Airlines
Content rating
Everyone
Southwest Airlines: Travel App downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 50k+ | 500M+ |
| Google Play | 100+ | 10M+ Measured |
| Total | 50k+ Confidence | 500M+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Southwest Airlines: Travel App's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Business model: Ad-led
How Southwest Airlines: Travel App makes money: subscriptions, one-off purchases and ads.
Ads
Ads
/mo
of revenue
Hidden keywords
Southwest Airlines: Travel App shows up in App Store search (US) for 1 word that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 7.2M |
| Google Play | 4.4 ★ | 166k 59k written reviews |
| Both stores | 4.8 ★ weighted by ratings | 7.4M |
What users say about Southwest Airlines: Travel App
From the 50 most recent App Store reviews in the US.
Mostly negative (36% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about price and subscriptions, and login and account problems.
What people like
- Ease of use: “It’s so easy and convenient to book, change or check on flight or account details”
- Useful: “Chase SW CC is helpful too”
- Login & account: “I can log in via Safari, but not the app”
Common complaints
- Price & subscription: “Can’t change it without paying for an upgrade”
- Login & account: “Ever since the last update I can’t login”
- Crashes & bugs: “Tried to get boarding pass via app, error code”
About Southwest Airlines: Travel App
The Southwest® app lets you easily book flights, hotels, cars, cruises, or vacation packages. Enjoy a seamless travel experience with easy check-ins, flight changes, and low-cost flights all in the palm of your hand. View boarding passes and add flight extras, such as Priority Boarding, through the “My Trips” tab. Rapid Rewards® Members can earn and redeem Rapid Rewards points1 for qualifying Southwest purchases, flights, hotel bookings, or vacations. Enjoy the best travel experience from booking a flight or vacation to planning last-minute trips with the Southwest airline ticket and travel booking app.
Southwest app features:
Flight booking and day-of travel
- Access low-cost fares with Southwest Airlines®
- Travel with ease as you search, book, and manage your flight
- View your gate information, boarding position, flight status, and more in the “My Trips” tab
- Customers can now purchase Priority Boarding to board ahead of group one2
Book hotels with Southwest
- Explore more travel experiences with each hotel booking
- View and manage your reservation and find hotel deals
Boarding passes on the go
- Mobile boarding passes for all Passengers on your trip 24 hours in advance
- Flight number, confirmation number, boarding time, tier status, and TSA PreCheck® details found in one place
- Save your mobile boarding passes to Wallet for convenience
Visit the top travel destinations with Getaways by SouthwestTM
- Book your entire vacation package—flight, hotel, rental car—all in one place. It’s our most flexible way to vacation
- It’s never been easier to get away for vacations. Cancel or make changes to your package up to 10 minutes prior to your first departure3
- Use the in-app booking widget to search vacation packages in 30+ popular destinations like Las Vegas, Hawaii, Cancun, and more
Access inflight entertainment
- Use the app to take you to our Inflight Entertainment Portal, where you can watch free live TV, access free on-demand TV episodes, and view free movies4
Earn Rapid Rewards points when you travel
- Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? No worries, add it after booking your flight and earn points1
Book a flight, schedule pickups and drop-offs, enjoy fast and easy hotel booking, and embrace last-minute flights for your next spontaneous vacation—all with Southwest.
Disclaimers:
1All Rapid Rewards® rules and regulations apply and can be found at https://www.southwest.com/about-southwest/terms-and-conditions/rapid-rewards/.
2Certain exclusions may apply. Priority Boarding is nonrefundable.
3Bookings canceled or changed 72 hours before your first flight’s scheduled departure will be refunded in the form of vacation travel credits less any optional travel charges & travel insurance. Bookings changed or canceled 72 hours–10 minutes before your first flight’s scheduled departure may be subject to supplier penalties. Bookings must be canc
Southwest app features:
Flight booking and day-of travel
- Access low-cost fares with Southwest Airlines®
- Travel with ease as you search, book, and manage your flight
- View your gate information, boarding position, flight status, and more in the “My Trips” tab
- Customers can now purchase Priority Boarding to board ahead of group one2
Book hotels with Southwest
- Explore more travel experiences with each hotel booking
- View and manage your reservation and find hotel deals
Boarding passes on the go
- Mobile boarding passes for all Passengers on your trip 24 hours in advance
- Flight number, confirmation number, boarding time, tier status, and TSA PreCheck® details found in one place
- Save your mobile boarding passes to Wallet for convenience
Visit the top travel destinations with Getaways by SouthwestTM
- Book your entire vacation package—flight, hotel, rental car—all in one place. It’s our most flexible way to vacation
- It’s never been easier to get away for vacations. Cancel or make changes to your package up to 10 minutes prior to your first departure3
- Use the in-app booking widget to search vacation packages in 30+ popular destinations like Las Vegas, Hawaii, Cancun, and more
Access inflight entertainment
- Use the app to take you to our Inflight Entertainment Portal, where you can watch free live TV, access free on-demand TV episodes, and view free movies4
Earn Rapid Rewards points when you travel
- Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? No worries, add it after booking your flight and earn points1
Book a flight, schedule pickups and drop-offs, enjoy fast and easy hotel booking, and embrace last-minute flights for your next spontaneous vacation—all with Southwest.
Disclaimers:
1All Rapid Rewards® rules and regulations apply and can be found at https://www.southwest.com/about-southwest/terms-and-conditions/rapid-rewards/.
2Certain exclusions may apply. Priority Boarding is nonrefundable.
3Bookings canceled or changed 72 hours before your first flight’s scheduled departure will be refunded in the form of vacation travel credits less any optional travel charges & travel insurance. Bookings changed or canceled 72 hours–10 minutes before your first flight’s scheduled departure may be subject to supplier penalties. Bookings must be canc