The Gym Group Downloads & RevenueThe Gym Group · App Store & Google Play
The Gym Group gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
The Gym Group by The Gym Limited is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 14 events
- ✏️The Gym Group: age rating changediOS12+ → 4+
- 📦The Gym Group updated to version 7.10iOSBug fixes and performance enhancements
- 📦The Gym Group updated to version 7.10AndroidBug fixes and performance enhancements
- ✏️The Gym Group: new screenshotsiOS7 screenshots (was 7) · GB
- ✏️The Gym Group: age rating changediOS4+ → 12+
- 📦The Gym Group updated to version 7.9iOSBug Fixes and performance enhancements
- 📈The Gym Group entered the top 10AndroidTop Free · Health & Fitness · GB
- 📦The Gym Group updated to version 7.9AndroidBug Fixes and performance enhancements
- 🆕The Gym Group first spotted by AppInsideriOS#9 in Top Free · Health & Fitness · United Kingdom
- 🆕The Gym Group first spotted by AppInsiderAndroidUnited Kingdom
- 📦The Gym Group version 7.8.1iOSMinor bug fixes.
- 📦The Gym Group version 7.8.1AndroidMinor bug fixes.
- 🆕The Gym Group released on the App StoreiOS
- 🆕The Gym Group released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Health & Fitness FreeThe Gym Group at a glance
AI summary written from our chart and store data, 2026-09-30. It can be wrong: check the numbers above.
The Gym Group app is a free companion tool for gym members that facilitates contactless entry, real-time capacity tracking, class bookings, and access to on-demand workout content. It currently ranks #4 in the GB Health & Fitness Free category, supported by a high user rating of 4.72 from over 124,000 reviews.
Similar apps: PureGym, Virgin Active Club, Fitbit
App Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v6.12, from the εxodus privacy report (CC BY-SA).
The Gym Group downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | – |
| Google Play | 500+ | 1M+ Measured |
| Total | 1k+ Confidence | 1M+ Confidence |
How this is calculated
Where The Gym Group's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #9 Health & Fitness Free | 1 of 30 countries | – | – |
| Google Play | #24 Health & Fitness Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.7 ★ | 126k |
| Google Play | 4.6 ★ | 39k 21 written reviews |
| Both stores | 4.7 ★ weighted by ratings | 165k |
What users say about The Gym Group
From the 8 most recent App Store reviews in the US.
Users report severe technical instability, including frequent crashes and failed access codes, alongside a deliberately difficult cancellation process that leads to unauthorized charges. While some praise the app's utility as a virtual key and its occupancy tracking features, these positives are overshadowed by complaints about poor customer service and lack of support channels.
Mixed (50% of recent reviews give 4–5 stars). The main complaints are about price and subscriptions, and crashes and bugs. Recent reviews are more negative than earlier ones.
Common complaints
- Price & subscription: “I got charged for three months and they have yet to refund me”
- Crashes & bugs: “I’ve been crashed many times with this app”
- Customer support: “After MULTIPLE attempts to cancel online, over the phone and over email, their customer service makes you just thru a bunch of loops to cancel”
About The Gym Group
Download now to get the following features:
CONTACTLESS ENTRY
Gain quick and easy access to your gym by scanning the QR code with your app.
PLAN YOUR VISIT
Check the real-time capacity of your gym using both the number of people and the percentage capacity to help you plan your visit.
BOOK AND MANAGE CLASSES
You can book any available classes at your gym through the app as well as managing all your existing bookings and organising face to face inductions or PT taster sessions.
WORKOUT HUB
Find a range of workouts tailored to your needs with personalised workout recommendations. Whether you are just starting out or looking to mix up your routine, the Workout Hub has something for everyone.
The app also connects to HealthKit so you can track your activity from your device or wearable.
If you prefer to follow your own routine, customise and create the perfect workout with the create your own workout feature using our extensive exercise library. The Hub also includes links to helpful videos that explain how to perform exercises.
ON-DEMAND FIIT WORKOUT VIDEOS
We have partnered with Fiit to provide all Gym Group members with unlimited access to hundreds of video workouts led by world-class trainers to help you take your in-gym training to the next level.
MANAGE YOUR MEMBERSHIP
We’ve made it easy to manage your membership from the palm of your hand.
DEALS
View all your Gym Group deals from our carefully selected partners.
The Gym Group App Store
The Gym Group gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
The Gym Group is #9 in Health & Fitness Free in United Kingdom and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
25 Sep 2026 Health & Fitness FreeThe Gym Group at a glance
AI summary written from our chart and store data, 2026-09-30. It can be wrong: check the numbers above.
The Gym Group app is a free companion tool for gym members that facilitates contactless entry, real-time capacity tracking, class bookings, and access to on-demand workout content. It currently ranks #4 in the GB Health & Fitness Free category, supported by a high user rating of 4.72 from over 124,000 reviews.
Similar apps: PureGym, Virgin Active Club, Fitbit
The Gym Group on the App Store
App details
The Gym Group downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where The Gym Group's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | Health & FitnessFree | #9 |
Apps near The Gym Group on the chart
Health & Fitness Free, around #9.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about The Gym Group
From the 8 most recent App Store reviews in the US.
Users report severe technical instability, including frequent crashes and failed access codes, alongside a deliberately difficult cancellation process that leads to unauthorized charges. While some praise the app's utility as a virtual key and its occupancy tracking features, these positives are overshadowed by complaints about poor customer service and lack of support channels.
Mixed (50% of recent reviews give 4–5 stars). The main complaints are about price and subscriptions, and crashes and bugs. Recent reviews are more negative than earlier ones.
Common complaints
- Price & subscription: “I got charged for three months and they have yet to refund me”
- Crashes & bugs: “I’ve been crashed many times with this app”
- Customer support: “After MULTIPLE attempts to cancel online, over the phone and over email, their customer service makes you just thru a bunch of loops to cancel”
About The Gym Group
Download now to get the following features:
CONTACTLESS ENTRY
Gain quick and easy access to your gym by scanning the QR code with your app.
PLAN YOUR VISIT
Check the real-time capacity of your gym using both the number of people and the percentage capacity to help you plan your visit.
BOOK AND MANAGE CLASSES
You can book any available classes at your gym through the app as well as managing all your existing bookings and organising face to face inductions or PT taster sessions.
WORKOUT HUB
Find a range of workouts tailored to your needs with personalised workout recommendations. Whether you are just starting out or looking to mix up your routine, the Workout Hub has something for everyone.
The app also connects to HealthKit so you can track your activity from your device or wearable.
If you prefer to follow your own routine, customise and create the perfect workout with the create your own workout feature using our extensive exercise library. The Hub also includes links to helpful videos that explain how to perform exercises.
ON-DEMAND FIIT WORKOUT VIDEOS
We have partnered with Fiit to provide all Gym Group members with unlimited access to hundreds of video workouts led by world-class trainers to help you take your in-gym training to the next level.
MANAGE YOUR MEMBERSHIP
We’ve made it easy to manage your membership from the palm of your hand.
DEALS
View all your Gym Group deals from our carefully selected partners.
Latest updates
Store changes
What The Gym Group changed on its store page: name, icon, screenshots, price, size, languages, requirements.
The Gym Group Android
The Gym Group gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
The Gym Group is #24 in Health & Fitness Free on Google Play in United Kingdom and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
Health & Fitness FreeThe Gym Group on Google Play
App details
Tech stack
Trackers and permissions of build v6.12, from the εxodus privacy report (CC BY-SA).
The Gym Group downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where The Gym Group's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | Health & FitnessFree | #24 |
Apps near The Gym Group on the chart
Health & Fitness Free, around #24.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About The Gym Group
Download now to get the following features:
CONTACTLESS ENTRY
Gain quick and easy access to your gym by scanning the QR code with your app.
PLAN YOUR VISIT
Check the real-time capacity of your gym using both the number of people and the percentage capacity to help you plan your visit.
BOOK AND MANAGE CLASSES
You can book any available classes at your gym through the app as well as managing all your existing bookings and organising face to face inductions or PT taster sessions.
WORKOUT HUB
Find a range of workouts tailored to your needs with personalised workout recommendations. Whether you are just starting out or looking to mix up your routine, the Workout Hub has something for everyone.
The app also connects to HealthKit so you can track your activity from your device or wearable.
If you prefer to follow your own routine, customise and create the perfect workout with the create your own workout feature using our extensive exercise library. The Hub also includes links to helpful videos that explain how to perform exercises.
ON-DEMAND FIIT WORKOUT VIDEOS
We have partnered with Fiit to provide all Gym Group members with unlimited access to hundreds of video workouts led by world-class trainers to help you take your in-gym training to the next level.
MANAGE YOUR MEMBERSHIP
We’ve made it easy to manage your membership from the palm of your hand.
DEALS
View all your Gym Group deals from our carefully selected partners.
HEALTH CONNECT
The app integrates with Health Connect to securely access your workout and health data such as steps, distance, heart rate, blood pressure, body fat, calories, weight, and height to display accurate training summaries and progress tracking. This feature is disabled by default and only becomes active when you choose to connect to Health Connect.