My Optus Downloads & RevenueMy Optus · App Store & Google Play
My Optus gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Optus by Optus Mobile is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 20 events
- 📦My Optus updated to version 10.50iOSWe’ve made improvements to help you get more from My Optus app:
- Improved support for iPhone Duo
- Accessibility, sign-in and security improvements, plus bug fixes for a more reliable app.
Thanks for using My Optus. - 📦My Optus updated to version 10.50AndroidWe’ve made improvements to help you get more from My Optus app:
* Accessibility, sign-in and security improvements, plus bug fixes for a more reliable app. - 📈My Optus new best rank in the overall chart: #89AndroidTop Free · All Apps · AU
- ✏️My Optus added hidden keywords: telusiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈My Optus new best rank in the overall chart: #90AndroidTop Free · All Apps · AU
- 📈My Optus new best rank in the overall chart: #112iOSTop Free · All Apps · AU
- 📈My Optus new best rank in the overall chart: #91AndroidTop Free · All Apps · AU
- ✏️My Optus added hidden keywords: gomeziOSwords in the App Store's hidden keyword field (found by probing search)
- ✏️My Optus added hidden keywords: usageiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦My Optus updated to version 10.49iOSWe’ve made improvements to help you get more from My Optus app:
- Improved navigation to Upgrade & Protect and Spotlight offers.
- Smoother browsing across roaming, subscriptions, Settings and Profile.
- Updated Loop and SubHub experiences with clearer service, credit offer and subscription information.
- Accessibility, sign-in and security improvements, plus bug fixes for a more reliable app.
Thanks for using My Optus.… more - 📦My Optus updated to version 10.49AndroidWe’ve made improvements to help you get more from My Optus app:
* Improved navigation to Upgrade & Protect and Spotlight offers.
* Smoother browsing across roaming, subscriptions, Settings and Profile.
* Updated Loop and SubHub experiences with clearer service, credit offer and subscription information.
* Accessibility, sign-in and security improvements, plus bug fixes for a more reliable app.… more - 📈My Optus entered the top 10iOSTop Free · Utilities · AU
- 📈My Optus entered the top 100AndroidTop Free · All Apps · AU
- 📈My Optus new best rank in the overall chart: #94AndroidTop Free · All Apps · AU
- 🆕My Optus first spotted by AppInsideriOS#11 in Top Free · Utilities · Australia
- 🆕My Optus first spotted by AppInsiderAndroidAustralia
- 📦My Optus version 10.48iOSWe’ve focused this update on technical improvements to bring you a smoother experience:
- We’re removing the 4-digit app PIN to improve security. Enable Face ID or fingerprint login for faster sign-in.
- Accessibility improvements and minor bug fixes.… more - 📦My Optus version 10.48AndroidWe’ve focused this update on technical improvements to bring you a smoother experience:
* We’re removing the 4-digit app PIN to improve security. Enable Face ID or fingerprint login for faster sign-in.
* Accessibility improvements and minor bug fixes.… more - 🆕My Optus released on Google PlayAndroid
- 🆕My Optus released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Tools FreeApp Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v10.42, from the εxodus privacy report (CC BY-SA).
My Optus downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 10M+ |
| Google Play | 1k+ | 5M+ Measured |
| Total | 1k+ Confidence | 10M+ Confidence |
How this is calculated
Where My Optus's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #12 Utilities Free | 1 of 30 countries | – | – |
| Google Play | #9 Tools Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 276k |
| Google Play | 4.5 ★ | 163k 186 written reviews |
| Both stores | 4.5 ★ weighted by ratings | 439k |
What users say about My Optus
From the 50 most recent App Store reviews in the US.
Users report that the app is largely unusable due to frequent crashes on launch and broken registration flows for international users. Critical features like data usage tracking, bill viewing, and customer support chat are consistently failing or inaccessible.
Mostly negative (8% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and recent updates.
Common complaints
- Crashes & bugs: “Doesn’t work for Americans”
- Updates: “Cannot view usage after update?”
- Login & account: “Works but I have to sign in again with every update”
- Price & subscription: “The costumer service is horrible”
About My Optus
* SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience
Making it even easier to shop and buy with us
* Messaging
Access 24/7 support at your fingertips
* Payments made easier
Make fast, secure and easy payments
* Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals
Help & Support:
https://optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
My Optus App Store
My Optus gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Optus is #12 in Utilities Free in Australia and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
24 Sep 2026 Utilities FreeMy Optus on the App Store
App details
My Optus downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where My Optus's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | UtilitiesFree | #12 |
| Australia | All AppsFree | #133 |
Apps near My Optus on the chart
Utilities Free, around #12.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about My Optus
From the 50 most recent App Store reviews in the US.
Users report that the app is largely unusable due to frequent crashes on launch and broken registration flows for international users. Critical features like data usage tracking, bill viewing, and customer support chat are consistently failing or inaccessible.
Mostly negative (8% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and recent updates.
Common complaints
- Crashes & bugs: “Doesn’t work for Americans”
- Updates: “Cannot view usage after update?”
- Login & account: “Works but I have to sign in again with every update”
- Price & subscription: “The costumer service is horrible”
About My Optus
* SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience
Making it even easier to shop and buy with us
* Messaging
Access 24/7 support at your fingertips
* Payments made easier
Make fast, secure and easy payments
* Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals
Help & Support:
https://optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
Latest updates
More from Optus Mobile
My Optus Android
My Optus gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Optus is #9 in Tools Free on Google Play in Australia and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
Tools FreeMy Optus on Google Play
App details
Tech stack
Trackers and permissions of build v10.42, from the εxodus privacy report (CC BY-SA).
My Optus downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where My Optus's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | ToolsFree | #9 |
| Australia | All AppsFree | #105 |
Apps near My Optus on the chart
Tools Free, around #9.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about My Optus
From the 122 most recent Google Play reviews in the US.
Users report significant frustration with app stability, particularly regarding forced logouts, login failures, and inability to pay bills. While some praise the underlying service provider, the app itself is criticized for poor user experience, security concerns over stored payment details, and lack of transparency in plan information.
Mixed (46% of recent reviews give 4–5 stars). People like it for being easy to use, and good value. The main complaints are about price and subscriptions, and login and account problems.
What people like
- Ease of use: “easy to find and work out”
- Price & subscription: “easy to use and great way to pay bills”
- Login & account: “problem with login not accepting my birth date”
- Speed & performance: “very responsive and good fast”
Common complaints
- Price & subscription: “now it costs $15 and cons with 6gb”
- Login & account: “can't login and no support”
- Crashes & bugs: “New User Onboarding Bug 1”
- Speed & performance: “Incredibly slow mobile data not even including the packet loss that came with it”
About My Optus
• SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus.
• Shopping experience
Making it even easier to shop and buy with us.
• Messaging
Access 24/7 support at your fingertips.
• Payments made easier
Make fast, secure and easy payments.
• Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals.
Device Compatibility:
My Optus app is available on Android 10 or above devices.
Help & Support:
optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
What's new in 10.50
* Accessibility, sign-in and security improvements, plus bug fixes for a more reliable app.