Service NSW Downloads & RevenueService NSW · App Store & Google Play
Service NSW gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Service NSW by Service NSW is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
⭐iOSRatings pace up +105%📊iOSPassed 10k downloads a day✏️iOSAdded hidden keywords: optus, linkt📦AndroidNow updating weekly📦iOSUpdated to version 9.38.0📦iOSNow updating weekly📦AndroidUpdated to version 9.38.0📈AndroidNew best rank in the overall chart: #176📈iOSEntered the top 10📈iOSNew best rank in the overall chart: #139✏️iOSAdded hidden keywords: msw🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider🆕AndroidReleased on Google Play🆕iOSReleased on the App Store
Full timeline · 22 events
- 📊Service NSW passed 10k downloads a dayiOS7-day average, our estimate
- ✏️Service NSW added hidden keywords: optus, linktiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦Service NSW: now updating weeklyAndroid4 updates in 30 days, after a quiet two months
- 📦Service NSW updated to version 9.38.0iOSThanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
- 📦Service NSW: now updating weeklyiOS4 updates in 30 days, after a quiet two months
- 📦Service NSW updated to version 9.38.0AndroidThanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
- 📦Service NSW updated to version 9.37.0iOSThanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
- 📈Service NSW new best rank in the overall chart: #176AndroidTop Free · All Apps · AU
- 📈Service NSW entered the top 10iOSTop Free · Utilities · AU
- 📦Service NSW updated to version 9.37.0AndroidThanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
- 📈Service NSW new best rank in the overall chart: #139iOSTop Free · All Apps · AU
- 📈Service NSW new best rank in the overall chart: #165iOSTop Free · All Apps · AU
- ✏️Service NSW added hidden keywords: mswiOSwords in the App Store's hidden keyword field (found by probing search)
- 📦Service NSW updated to version 9.36.0iOSThanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
- 📦Service NSW updated to version 9.36.0AndroidThanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
- 🆕Service NSW first spotted by AppInsiderAndroidAustralia
- 🆕Service NSW first spotted by AppInsideriOS#17 in Top Free · Utilities · Australia
- 📦Service NSW version 9.35.0iOSThanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
- 📦Service NSW version 9.35.0AndroidThanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
- 🆕Service NSW released on Google PlayAndroid
- 🆕Service NSW released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.6 ★
298k ratings, both stores
Measured
Best rank now
#20
App Store · 
Utilities Free
Utilities FreeMeasured
New ratings a week
1,667
▲ +18% vs the 2 weeks before (App Store)
Measured
App Store
App details
App ID
577283433
Publisher
Service NSW
Publisher country
Australia
On the store since
Nov 2012
13 years on the store
Minimum OS
iOS 15.5+
iPhone 6s and later
Devices
iPhone · iPad
Content rating
4+
Languages
1
EN
Size
165 MB
Also listed in
Productivity
Google Play
App details
App ID
au.gov.nsw.service
Publisher
Service NSW
Publisher country
Australia
Content rating
Everyone
Service NSW downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | 10M+ |
| Google Play | 500+ | 1M+ Measured |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Service NSW's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #20 Utilities Free | 1 of 30 countries | – | – |
| Google Play | #42 Tools Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisApp Store
New ratings a week
1,293
▲ +18% vs the 2 weeks before
Recent ratings
4.6★
vs 4.6★ lifetime
Review momentum
87/100
top 1% of Utilities apps
Google Play
New ratings a week
374
▲ +15% vs the 2 weeks before
Written reviews a week
under 1
Google Play
Recent ratings
4.5★
vs 4.5★ lifetime
Review momentum
67/100
faster than 68% of Tools apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 231k |
| Google Play | 4.5 ★ | 66k 26 written reviews |
| Both stores | 4.6 ★ weighted by ratings | 298k |
About Service NSW
The official Service NSW app, making it easier to access government services.
Some 5 star reviews:
• “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM
• “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors card
• Trade Licences
Apply for and use vouchers:
• Active and Creative Kids
QR Code Check-in
• Quick, contactless check in
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
Useful tools and services:
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication
Fines and demerits:
• View and pay your traffic fines
• View your demerits
Tell us what you think:
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Some 5 star reviews:
• “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM
• “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors card
• Trade Licences
Apply for and use vouchers:
• Active and Creative Kids
QR Code Check-in
• Quick, contactless check in
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
Useful tools and services:
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication
Fines and demerits:
• View and pay your traffic fines
• View your demerits
Tell us what you think:
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Service NSW App Store
Service NSW gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Service NSW is #20 in Utilities Free in Australia and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
DeveloperService NSW
CategoryUtilities
PriceFree
Released
Rating★ 4.6 (231k)
Version9.38.0
Age rating4+
First seen by us 24 Sep 2026
24 Sep 2026Installs (est.)10M+ worldwide
Rating
4.6 ★
231k ratings
Measured
Best rank now
#20
Utilities FreeMeasured
New ratings a week
1,293
▲ +18% vs the 2 weeks before
Measured
Service NSW on the App Store
App details
App ID
577283433
Publisher
Service NSW
Publisher country
Australia
On the store since
Nov 2012
13 years on the store
Minimum OS
iOS 15.5+
iPhone 6s and later
Devices
iPhone · iPad
Content rating
4+
Languages
1
EN
Size
165 MB
Also listed in
Productivity
Service NSW downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where Service NSW's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | UtilitiesFree | #20 |
Apps near Service NSW on the chart
Utilities Free, around #20.
Ratings
App Store, worldwide.
Rating
4.6 ★
231k ratings
Measured
Ratings
231k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
1,293
▲ +18% vs the 2 weeks before
Recent ratings
4.6★
vs 4.6★ lifetime
Review momentum
87/100
top 1% of Utilities apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About Service NSW
The official Service NSW app, making it easier to access government services.
Some 5 star reviews:
• “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM
• “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors card
• Trade Licences
Apply for and use vouchers:
• Active and Creative Kids
QR Code Check-in
• Quick, contactless check in
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
Useful tools and services:
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication
Fines and demerits:
• View and pay your traffic fines
• View your demerits
Tell us what you think:
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Some 5 star reviews:
• “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM
• “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors card
• Trade Licences
Apply for and use vouchers:
• Active and Creative Kids
QR Code Check-in
• Quick, contactless check in
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
Useful tools and services:
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication
Fines and demerits:
• View and pay your traffic fines
• View your demerits
Tell us what you think:
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Latest updates
9.38.0
Thanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
9.37.0
Thanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
9.36.0
Thanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
More from Service NSW
Service NSW Android
Service NSW gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Service NSW is #42 in Tools Free on Google Play in Australia and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
DeveloperService NSW
CategoryTools
PriceFree
Released
Installs1M+
Rating★ 4.5 (66k)
Updated
Content ratingEveryone
Rating
4.5 ★
66k ratings
Measured
Best rank now
#42
Tools FreeMeasured
New ratings a week
374
▲ +15% vs the 2 weeks before
Measured
Service NSW on Google Play
App details
App ID
au.gov.nsw.service
Publisher
Service NSW
Publisher country
Australia
Content rating
Everyone
Service NSW downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where Service NSW's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | ToolsFree | #42 |
Apps near Service NSW on the chart
Tools Free, around #42.
Ratings
Google Play, worldwide.
Rating
4.5 ★
66k ratings
Measured
Ratings
66k
Measured
Written reviews
26
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
374
▲ +15% vs the 2 weeks before
Written reviews a week
under 1
Google Play
Recent ratings
4.5★
vs 4.5★ lifetime
Review momentum
67/100
faster than 68% of Tools apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About Service NSW
The official Service NSW app, making it easier to access government services.
Digital licences and credentials wallet
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors Card
• Trade Licences
Vouchers
Apply for and use vouchers:
• Active and Creative Kids
QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication
Fines and demerits
• View and pay your traffic fines
• View your demerits
Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Digital licences and credentials wallet
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors Card
• Trade Licences
Vouchers
Apply for and use vouchers:
• Active and Creative Kids
QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication
Fines and demerits
• View and pay your traffic fines
• View your demerits
Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
What's new in 9.38.0
Thanks for using the Service NSW mobile app! We use your feedback to make regular improvements.
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