Service NSW: iPhone vs Android
Service NSW gets 5k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
Service NSW by Service NSW is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
4.6 ★
289k ratings, both stores
Measured
Best rank now
#19
iPhone · 
Utilities Free
Utilities FreeMeasured
App Store
App details
App ID
577283433
Publisher
Service NSW
Content rating
4+
Google Play
App details
App ID
au.gov.nsw.service
Publisher
Service NSW
Content rating
Everyone
Service NSW downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 1k+ | 10M+ |
| Google Play | 1k+ | 1M+ Measured |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where Service NSW's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 224k |
| Google Play | 4.5 ★ | 64k 26 written reviews |
| Both stores | 4.6 ★ weighted by ratings | 289k |
About Service NSW
The official Service NSW app, making it easier to access government services.
Some 5 star reviews:
• “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM
• “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors card
• Trade Licences
Apply for and use vouchers:
• Active and Creative Kids
QR Code Check-in
• Quick, contactless check in
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
Useful tools and services:
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication
Fines and demerits:
• View and pay your traffic fines
• View your demerits
Tell us what you think:
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Some 5 star reviews:
• “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM
• “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence
• Seniors card
• Trade Licences
Apply for and use vouchers:
• Active and Creative Kids
QR Code Check-in
• Quick, contactless check in
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
Useful tools and services:
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information
• Set up for multi-factor authentication
Fines and demerits:
• View and pay your traffic fines
• View your demerits
Tell us what you think:
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience