Access by KAI Downloads & RevenueAccess by KAI · App Store & Google Play
Access by KAI gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Access by KAI by PT. KERETA API INDONESIA is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 34 events
- 🌟Access by KAI featured by AppleiOSapps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📈Access by KAI new best rank in the overall chart: #135AndroidTop Free · All Apps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📈Access by KAI new best rank in the overall chart: #138AndroidTop Free · All Apps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📦Access by KAI updated to version 6.20.0AndroidBooking Tickets is Even Easier on Access by KAI!
Another update is here to make your travel experiences smoother and more flexible!
We’ve refreshed the interface, simplified the flow, and introduced new features to make your journey effortless. On top of that, we’ve strengthened security protections and resolved bugs across the app for a seamless, stable performance.
Update your Access app today and enjoy the convenience!
#SelaluAdaJalan… more - 📈Access by KAI charting in a new countryAndroidTaiwan
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📈Access by KAI new best rank in the overall chart: #141AndroidTop Free · All Apps · ID
- 🔎Access by KAI reached Top 10 for “indonesia”iOS#7 in Indonesia search · popularity 59
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📈Access by KAI new best rank in the overall chart: #155AndroidTop Free · All Apps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📈Access by KAI new best rank in the overall chart: #41iOSTop Free · All Apps · ID
- 📈Access by KAI new best rank in the overall chart: #170AndroidTop Free · All Apps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📈Access by KAI new best rank in the overall chart: #57iOSTop Free · All Apps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📈Access by KAI new best rank in the overall chart: #60iOSTop Free · All Apps · ID
- 📈Access by KAI new best rank in the overall chart: #179AndroidTop Free · All Apps · ID
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📈Access by KAI new best rank in the overall chart: #65iOSTop Free · All Apps · ID
- 🆕Access by KAI first spotted by AppInsideriOS#69 in Top Free · All Apps · Indonesia
- 🆕Access by KAI first spotted by AppInsiderAndroidIndonesia
- 🌟Access by KAI featured by AppleiOSapps · ID
- 📦Access by KAI version 6.19.6iOSSmoother Travels, Smarter Business!
Travel with ease and unlock new business opportunities with the latest Access by KAI update!
Now, you can book Grab rides directly within the app for a seamless, hassle-free connection to and from the station.
Beyond effortless mobility, you can also expand your business reach by exploring commercial spaces and strategic KAI assets through the Space by KAI feature.
Update your app now!… more - 📦Access by KAI version 6.19.6AndroidSmoother Travels, Smarter Business!
Travel with ease and unlock new business opportunities with the latest Access by KAI update!
Now, you can book Grab rides directly within the app for a seamless, hassle-free connection to and from the station.
Beyond effortless mobility, you can also expand your business reach by exploring commercial spaces and strategic KAI assets through the Space by KAI feature.
Update your app now!… more - 🆕Access by KAI released on the App StoreiOS
- 🆕Access by KAI released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Travel & Local FreeAccess by KAI at a glance
AI summary written from our chart and store data, 2026-11-06. It can be wrong: check the numbers above.
The official mobile application by PT Kereta Api Indonesia for booking, managing, and accessing various train services including intercity, local, LRT, and airport trains. It currently ranks #5 in the Indonesian Travel category and #57 among all free apps in Indonesia, indicating strong market dominance within its specific vertical.
Similar apps: Railway Ticket Booking (China), Trenitalia, SNCF Connect
App Store
App details
App privacy Measured
Access by KAI’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 2 linked to your identity and 5 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v6.19.5, from the εxodus privacy report (CC BY-SA).
Access by KAI downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 5k+ | 5M+ |
| Google Play | 10k+ | 10M+ Measured |
| Total | 10k+ Confidence | 10M+ Confidence |
How this is calculated
Where Access by KAI's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #6 Travel Free | 1 of 30 countries | – | – |
| Google Play | #4 Travel & Local Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 91k |
| Google Play | 4.8 ★ | 566k 580 written reviews |
| Both stores | 4.8 ★ weighted by ratings | 657k |
What users say about Access by KAI
From the 34 most recent App Store reviews in the US.
Users report severe usability issues, particularly regarding registration failures for foreign numbers and frequent payment errors where money is deducted but tickets are not issued. The app is widely criticized as unstable, slow, and lacking support for older iOS versions or international travelers.
Mostly negative (15% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and login and account problems. Recent reviews are more negative than earlier ones.
Common complaints
- Crashes & bugs: “Won't load destination on iOS 9, need an update immediately”
- Login & account: “Tidak ada kode verifikasi”
- Updates: “Setelah di update , parah sih”
- Speed & performance: “Saat ini tdk bs d gunakan pd iOs versi tua, katanya tidak lg d support, tlg diupdate agar bs d gunakan lagi, masa' hrs ganti hp agar bs pake aplikasi ini?”
About Access by KAI
TICKET RESERVATIONS
Access by KAI provides various menus for ordering train tickets starting from intercity train tickets, local train tickets, LRT Jabodebek train tickets, KCI train tickets, Airport train tickets and Fast Train tickets, all of which can be accessed in one application.
The Connecting Train menu in the Access by KAI application is useful for users who want to schedule connecting trains. The system in the application will find a combination of connecting train schedules as desired
MANAGE TICKET BOOKING
Users of the Access by KAI application can manage previously purchased train tickets. Passengers can add their tickets to the Access by KAI application purchased on external channels via the Check & Add Ticket menu. If you have added the ticket, you can change the schedule, cancel the ticket, transfer the ticket or print the e-boarding pass. With this feature in the Access by KAI application, passengers no longer need to bother going to the station.
LOYALTY PROGRAM
Railpoin is PT Kereta Api Indonesia's loyalty reward program as a form of our gratitude to our loyal customers. Railpoints will be obtained from every purchase of a train ticket, and can be exchanged back for a train ticket or exchanged at a favorite merchant. Be a premium member and enjoy the benefits!
ENTERTAINMENT & LIFESTYLE
Entertainment is a form of activity or method designed to provide entertainment or pleasure to people. Like watching movies, listening to music, and much more.
Entertainment and lifestyle are closely related because entertainment can be part of a person's lifestyle.
The KAI Access application provides several features to support these activities such as:
Trip planner is a feature to assist users in planning their trips. As well as providing information and also organizing trips. With the help of a trip planner, users can easily plan trips in a more organized manner, get relevant information and save time.
PPOB is an online payment system that allows users to make payment transactions electronically in a faster and more efficient way. The PPOB feature is already available at Access by KAI with products being sold such as credit purchases, data packages and electricity tokens.
Railfood is a food and beverage ordering service that is integrated with the Access by KAI Application to make it easier for customers to order food and drinks before or when customers travel by train.
The food/drink menu served is a selection of typical train culinary delights and regional specialties.
EoB and Premium Entertainment are additional entertainment features for watching movies streaming in the Access by KAI application without internet quota which can be accessed while traveling using the train's WIFI network.
Premium Entertainment is an additional
Access by KAI App Store
Access by KAI gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Access by KAI is #6 in Travel Free in Indonesia and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
25 Sep 2026 Travel FreeAccess by KAI at a glance
AI summary written from our chart and store data, 2026-11-06. It can be wrong: check the numbers above.
The official mobile application by PT Kereta Api Indonesia for booking, managing, and accessing various train services including intercity, local, LRT, and airport trains. It currently ranks #5 in the Indonesian Travel category and #57 among all free apps in Indonesia, indicating strong market dominance within its specific vertical.
Similar apps: Railway Ticket Booking (China), Trenitalia, SNCF Connect
Access by KAI on the App Store
App details
App privacy Measured
Access by KAI’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 2 linked to your identity and 5 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Access by KAI downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Access by KAI's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Indonesia | TravelFree | #6 |
| Indonesia | All AppsFree | #53 |
Apps near Access by KAI on the chart
Travel Free, around #6.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Access by KAI
From the 34 most recent App Store reviews in the US.
Users report severe usability issues, particularly regarding registration failures for foreign numbers and frequent payment errors where money is deducted but tickets are not issued. The app is widely criticized as unstable, slow, and lacking support for older iOS versions or international travelers.
Mostly negative (15% of recent reviews give 4–5 stars). The main complaints are about crashes and bugs, and login and account problems. Recent reviews are more negative than earlier ones.
Common complaints
- Crashes & bugs: “Won't load destination on iOS 9, need an update immediately”
- Login & account: “Tidak ada kode verifikasi”
- Updates: “Setelah di update , parah sih”
- Speed & performance: “Saat ini tdk bs d gunakan pd iOs versi tua, katanya tidak lg d support, tlg diupdate agar bs d gunakan lagi, masa' hrs ganti hp agar bs pake aplikasi ini?”
About Access by KAI
TICKET RESERVATIONS
Access by KAI provides various menus for ordering train tickets starting from intercity train tickets, local train tickets, LRT Jabodebek train tickets, KCI train tickets, Airport train tickets and Fast Train tickets, all of which can be accessed in one application.
The Connecting Train menu in the Access by KAI application is useful for users who want to schedule connecting trains. The system in the application will find a combination of connecting train schedules as desired
MANAGE TICKET BOOKING
Users of the Access by KAI application can manage previously purchased train tickets. Passengers can add their tickets to the Access by KAI application purchased on external channels via the Check & Add Ticket menu. If you have added the ticket, you can change the schedule, cancel the ticket, transfer the ticket or print the e-boarding pass. With this feature in the Access by KAI application, passengers no longer need to bother going to the station.
LOYALTY PROGRAM
Railpoin is PT Kereta Api Indonesia's loyalty reward program as a form of our gratitude to our loyal customers. Railpoints will be obtained from every purchase of a train ticket, and can be exchanged back for a train ticket or exchanged at a favorite merchant. Be a premium member and enjoy the benefits!
ENTERTAINMENT & LIFESTYLE
Entertainment is a form of activity or method designed to provide entertainment or pleasure to people. Like watching movies, listening to music, and much more.
Entertainment and lifestyle are closely related because entertainment can be part of a person's lifestyle.
The KAI Access application provides several features to support these activities such as:
Trip planner is a feature to assist users in planning their trips. As well as providing information and also organizing trips. With the help of a trip planner, users can easily plan trips in a more organized manner, get relevant information and save time.
PPOB is an online payment system that allows users to make payment transactions electronically in a faster and more efficient way. The PPOB feature is already available at Access by KAI with products being sold such as credit purchases, data packages and electricity tokens.
Railfood is a food and beverage ordering service that is integrated with the Access by KAI Application to make it easier for customers to order food and drinks before or when customers travel by train.
The food/drink menu served is a selection of typical train culinary delights and regional specialties.
EoB and Premium Entertainment are additional entertainment features for watching movies streaming in the Access by KAI application without internet quota which can be accessed while traveling using the train's WIFI network.
Premium Entertainment is an additional
Latest updates
More from PT. KERETA API INDONESIA
Access by KAI Android
Access by KAI gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Access by KAI is #4 in Travel & Local Free on Google Play in Indonesia and charting in 1 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Travel & Local FreeAccess by KAI at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
The official mobile application for PT Kereta Api Indonesia that enables users to book, manage, and pay for various train services including intercity, local, LRT, and airport trains. It currently ranks #3 in the Indonesian Travel & Local Free category and #187 in the Taiwan Travel & Local Free category, indicating strong regional dominance in its home market with some international presence.
Similar apps: Klook, Traveloka, Amtrak
Access by KAI on Google Play
App details
Tech stack
Trackers and permissions of build v6.19.5, from the εxodus privacy report (CC BY-SA).
Access by KAI downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Access by KAI's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Indonesia | Travel & LocalFree | #4 |
| Indonesia | All AppsFree | #131 |
Apps near Access by KAI on the chart
Travel & Local Free, around #4.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Access by KAI
From the 192 most recent Google Play reviews in the US.
Users report severe performance degradation and frequent crashes following recent UI updates, particularly affecting login, payment processing, and ticket booking flows. Mandatory data-sharing agreements and aggressive promotional pop-ups are also cited as major friction points that hinder basic functionality.
Mixed but leaning positive (57% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and login and account problems. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “easy to use n so helpfull”
- Useful: “helpful bbgt bisa batal tiket ga pwrlu ke stasoun”
- Speed & performance: “pasti bakal lebih keren lagii!!”
- Design: “UI UX-nya juga semakin improve dari tahun-tahun sebelumnya”
Common complaints
- Crashes & bugs: “Selanjutnya error trs blm lewat step nama”
- Login & account: “ga bisa login mulu bngke,gajelas”
- Speed & performance: “inaccessible, lags like hell”
- Updates: “Kalau udah ada update kabarin ya, min”
About Access by KAI
TICKET RESERVATIONS
Access by KAI provides various menus for ordering train tickets starting from intercity train tickets, local train tickets, LRT Jabodebek train tickets, KCI train tickets, Airport train tickets and Fast Train tickets, all of which can be accessed in one application.
The Connecting Train menu in the Access by KAI application is useful for users who want to schedule connecting trains. The system in the application will find a combination of connecting train schedules as desired
MANAGE TICKET BOOKING
Users of the Access by KAI application can manage previously purchased train tickets. Passengers can add their tickets to the Access by KAI application purchased on external channels via the Check & Add Ticket menu. If you have added the ticket, you can change the schedule, cancel the ticket, transfer the ticket or print the e-boarding pass. With this feature in the Access by KAI application, passengers no longer need to bother going to the station.
LOYALTY PROGRAM
Railpoin is PT Kereta Api Indonesia's loyalty reward program as a form of our gratitude to our loyal customers. Railpoints will be obtained from every purchase of a train ticket, and can be exchanged back for a train ticket or exchanged at a favorite merchant. Be a premium member and enjoy the benefits!
ENTERTAINMENT & LIFESTYLE
Entertainment is a form of activity or method designed to provide entertainment or pleasure to people. Like watching movies, listening to music, playing games and much more.
Entertainment and lifestyle are closely related because entertainment can be part of a person's lifestyle.
The KAI Access application provides several features to support these activities such as:
Trip planner is a feature to assist users in planning their trips. As well as providing information and also organizing trips. With the help of a trip planner, users can easily plan trips in a more organized manner, get relevant information and save time.
PPOB is an online payment system that allows users to make payment transactions electronically in a faster and more efficient way. The PPOB feature is already available at Access by KAI with products being sold such as credit purchases, data packages and electricity tokens.
Railfood is a food and beverage ordering service that is integrated with the Access by KAI Application to make it easier for customers to order food and drinks before or when customers travel by train.
The food/drink menu served is a selection of typical train culinary delights and regional specialties.
EoB and Premium Entertainment are additional entertainment features for watching movies streaming in the Access by KAI application without internet quota which can be accessed while traveling using the train's WIFI network.
Premium Entertainment is
What's new in 6.20.0
Another update is here to make your travel experiences smoother and more flexible!
We’ve refreshed the interface, simplified the flow, and introduced new features to make your journey effortless. On top of that, we’ve strengthened security protections and resolved bugs across the app for a seamless, stable performance.
Update your Access app today and enjoy the convenience!
#SelaluAdaJalan