Traveloka Downloads & RevenueTraveloka: Book Hotel & Flight · App Store & Google Play
Traveloka: Book Hotel & Flight gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Traveloka: Book Hotel & Flight by Traveloka is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Traveloka: Book Hotel & Flight update history & changes
Last change · 52 events since 31 Jul 2014Full timeline ↓Full timeline · 52 events
- 🚀Traveloka: Book Hotel & Flight: now shown next to Trip.com: Book Flights, Hotels, tiket.com Flight & Hotel Deals, AirAsia MOVE: Flights & Hotels +5 moreAndroidthe store's “similar apps” for it changed: who it's seen as competing with
- 📈Traveloka: Book Hotel & Flight entered the top 100iOSTop Free · Travel · AU
- 📈Traveloka: Book Hotel & Flight charting in a new countryiOSUnited Arab Emirates
- 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #148AndroidTop Free · All Apps · ID
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS7 screenshots (was 7) · AU
- 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #154AndroidTop Free · All Apps · ID
- 📈Traveloka: Book Hotel & Flight charting in a new countryiOSMalaysia
- 📣Traveloka: Book Hotel & Flight started a new adAndroid3
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS7 screenshots (was 7) · KR
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS6 screenshots (was 6) · JP
- 📦Traveloka: Book Hotel & Flight updated to version 5.56.0iOSReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📦Traveloka: Book Hotel & Flight updated to version 5.56.0AndroidReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📦Traveloka: Book Hotel & Flight updated to version 5.55.3iOSReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #160AndroidTop Free · All Apps · ID
- 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #35iOSTop Free · All Apps · ID
- 📦Traveloka: Book Hotel & Flight: now updating weeklyiOS4 updates in 30 days, after a quiet two months
- 📦Traveloka: Book Hotel & Flight updated to version 5.55.2iOSReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #167AndroidTop Free · All Apps · ID
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS6 screenshots (was 6) · JP
- 📦Traveloka: Book Hotel & Flight updated to version 5.55.1iOSReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #169AndroidTop Free · All Apps · ID
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS7 screenshots (was 7) · KR
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS6 screenshots (was 6) · JP
- 📦Traveloka: Book Hotel & Flight updated to version 5.55.0AndroidReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📈Traveloka: Book Hotel & Flight entered the top 10AndroidTop Free · Travel & Local · VN
- 📈Traveloka: Book Hotel & Flight charting in a new countryAndroidVietnam
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS7 screenshots (was 7) · AU
- 📣Traveloka: Book Hotel & Flight started a new adAndroid3
- 📦Traveloka: Book Hotel & Flight updated to version 5.55.0iOSReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📈Traveloka: Book Hotel & Flight entered the top 100AndroidTop Free · Travel & Local · TH
- 📈Traveloka: Book Hotel & Flight charting in a new countryAndroidThailand
- 📈Traveloka: Book Hotel & Flight entered the top 100AndroidTop Free · Travel & Local · TW
- 📈Traveloka: Book Hotel & Flight charting in a new countryAndroidTaiwan
- 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #41iOSTop Free · All Apps · ID
- 📈Traveloka: Book Hotel & Flight entered the top 100AndroidTop Free · Travel & Local · AU
- 📈Traveloka: Book Hotel & Flight charting in a new countryiOSVietnam
- 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #44iOSTop Free · All Apps · ID
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS7 screenshots (was 7) · AU
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS7 screenshots (was 7) · KR
- ✏️Traveloka: Book Hotel & Flight: new screenshotsiOS6 screenshots (was 6) · JP
- 📦Traveloka: Book Hotel & Flight updated to version 5.54.0iOS10.10 EPICセール開催 — お得なクーポンが勢ぞろい！
- 航空券 10,000円 OFF クーポン
- ホテル 10% OFF クーポン
- 国内アクティビティ 1,000円 OFF クーポン
アプリを最新版に更新して、10月1日〜10日のセールをお見逃しなく！ - 📦Traveloka: Book Hotel & Flight updated to version 5.54.0AndroidReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #50iOSTop Free · All Apps · ID
- 📈Traveloka: Book Hotel & Flight new best rank in the overall chart: #58iOSTop Free · All Apps · ID
- 🆕Traveloka: Book Hotel & Flight first spotted by AppInsideriOS#88 in Top Free · Travel · Japan
- 🆕Traveloka: Book Hotel & Flight first spotted by AppInsiderAndroidIndonesia
- 📦Traveloka: Book Hotel & Flight version 5.53.0iOSReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 📦Traveloka: Book Hotel & Flight version 5.53.0AndroidReady for your next adventure? We’ve smoothed out the ride with performance boosts and bug fixes to make your travel planning better than ever.
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!… more - 🆕Traveloka: Book Hotel & Flight released on Google PlayAndroid
- 🆕Traveloka: Book Hotel & Flight released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Travel FreeTraveloka: Book Hotel & Flight at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
Traveloka is a free online travel agency app for booking flights, hotels, and local transport, primarily targeting travelers in Southeast Asia and Australia. The app holds strong positions in the Indonesian market (#4 Travel Free) while maintaining visibility in regional markets like Malaysia (#149 All Apps Free), Japan (#90 Travel Free), Korea (#88 Travel Free), and Australia (#97 Travel Free).
Similar apps: Agoda, Trip.com, Expedia
App Store
App details
App privacy Measured
Traveloka: Book Hotel & Flight’s App Store privacy label declares 5 data categories used to track you across other companies’ apps and websites, 7 linked to your identity and 0 collected anonymously.
Google Play
App details
Tech stack
Trackers and permissions of build v5.54.0, from the εxodus privacy report (CC BY-SA).
Traveloka: Book Hotel & Flight downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 500+ | 50M+ |
| Google Play | 10k+ | 50M+ Measured |
| Other Android stores | 1k+ | – |
| Total | 10k+ Confidence | 100M+ Confidence |
How this is calculated
Where Traveloka: Book Hotel & Flight's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #5 Travel Free | 5 of 30 countries | – | – |
| Google Play | #5 Travel & Local Free | 8 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisGrowing fastest in 
Japan ▲ +120% · Indonesia ▲ +61%
New ratings by country (7)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| Indonesia | 126 | 46% | ▲ +61% |
 Thailand | 79 | 29% | ▼ -19% |
 Vietnam | 59 | 21% | – |
 Malaysia | 6.1 | 2% | – |
| Japan | 3.5 | 1% | ▲ +120% |
 Australia | 1.8 | 1% | – |
 South Korea | 1 | 0% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 4.7k |
| Google Play | 4.9 ★ | 2.3M 1k written reviews |
| Both stores | 4.9 ★ weighted by ratings | 2.3M |
What users say about Traveloka: Book Hotel & Flight
From the 55 most recent App Store reviews in the US.
Users report severe customer service failures, including unresponsive bots and inability to resolve booking errors or refunds. Technical issues such as laggy interfaces, incorrect name formatting, and hidden fees are frequently cited alongside accusations of fraud.
Mostly negative (38% of recent reviews give 4–5 stars). People like it for being easy to use. The main complaints are about price and subscriptions, and customer support. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Make life for traveling easier”
Common complaints
- Price & subscription: “Glitchy & ragebait prices”
- Customer support: “Customer service is useless”
- Ease of use: “Price keeps changing while you check out, and they auto add insurance & it’s not intuitive to remove nor transparent”
- Features & content: “Just very unnecesarily complicated for poor selection & pricing”
About Traveloka: Book Hotel & Flight
Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, it’s all yours.
Seamlessly book flights, accommodation, local attractions and transfers all in one place, and conveniently pay using Apple Pay, Visa, Mastercard, American Express, Pay ID or PayPal.
AWARD-WINNING TRAVEL PLATFORM
Over the past 13 years, Indonesia-grown Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.
● Leading Online Travel Agency, Indonesia 2020, 2021, 2023 and 2024: World Travel Awards
● TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site (We’re nominated again in 2025!)
● WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
● Campaign Asia 2023: Top 50 Brands in Customer Experience
● FutureCFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
● Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector
FIND THE BEST FLIGHT DEALS EVERY DAY
Book cheap flights to destinations across Southeast Asia and beyond
Exclusive promotions and coupon codes that help you save
More than 100,000 flight routes on sale, served by a wide range of legendary airlines, including Qantas, Virgin Australia, Jetstar, Emirates, Singapore Airlines, Cathay Pacific, Air New Zealand, Etihad Airways, Qatar Airways, British Airways and other international airlines.
BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
Convenient hotel bookings in one app
Browse more than 1,000,000 hotels worldwide, from your favourite chains to unique boutiques
A wide range of accommodation options, from villas, resorts, apartments, holiday homes, budget hotels to luxury accommodations
EXPERIENCE THE MAGIC WITH DISNEY CRUISE LINE
Set sail on a holiday of a lifetime! Book your voyage on the all-new Disney Adventure, homeporting in Singapore—the perfect fly-cruise destination. Enjoy 3- and 4-night itineraries filled with world-class dining, Broadway-style shows, and meet-and-greets with your favourite Disney, Pixar, and Marvel characters.
GET AROUND EASILY WITH DIVERSE GROUND TRANSPORTATION
Discover and secure the best car rental options from worldwide brands and local gems
Book Traveloka car rental with or without a driver to your desired destinations and departure points
Access a wide array of destinations and routes through our airport transfer services
DISCOVER ACTIVITIES WITH TRAVELOKA’S THINGS TO DO
Never have a dull moment; find and book tickets to various activities for your trip
Skip the queue and pre-book attraction tickets at discounted rates
Ongoing best-deal experience promos are always here for you
FLEXIBILITY FEATURES
Worry-free flights and hotel b
Traveloka: Book Hotel & Flight App Store
Traveloka: Book Hotel & Flight gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Traveloka: Book Hotel & Flight is #5 in Travel Free in Indonesia and charting in 5 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 Travel FreeTraveloka: Book Hotel & Flight at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
Traveloka is a free online travel agency app for booking flights, hotels, and local transport, primarily targeting travelers in Southeast Asia and Australia. The app holds strong positions in the Indonesian market (#4 Travel Free) while maintaining visibility in regional markets like Malaysia (#149 All Apps Free), Japan (#90 Travel Free), Korea (#88 Travel Free), and Australia (#97 Travel Free).
Similar apps: Agoda, Trip.com, Expedia
Traveloka: Book Hotel & Flight on the App Store
App details
App privacy Measured
Traveloka: Book Hotel & Flight’s App Store privacy label declares 5 data categories used to track you across other companies’ apps and websites, 7 linked to your identity and 0 collected anonymously.
Traveloka: Book Hotel & Flight downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Traveloka: Book Hotel & Flight's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Indonesia | TravelFree | #5 |
| Japan | TravelFree | #98 |
| Indonesia | All AppsFree | #46 |
| South Korea | TravelFree | #98 |
| Australia | TravelFree | #97 |
| Malaysia | All AppsFree | #142 |
Apps near Traveloka: Book Hotel & Flight on the chart
Travel Free, around #5.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisGrowing fastest in Japan ▲ +120% · Indonesia ▲ +61%
New ratings by country (7)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| Indonesia | 126 | 46% | ▲ +61% |
| Thailand | 79 | 29% | ▼ -19% |
| Vietnam | 59 | 21% | – |
| Malaysia | 6.1 | 2% | – |
| Japan | 3.5 | 1% | ▲ +120% |
| Australia | 1.8 | 1% | – |
| South Korea | 1 | 0% | – |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Traveloka: Book Hotel & Flight
From the 55 most recent App Store reviews in the US.
Users report severe customer service failures, including unresponsive bots and inability to resolve booking errors or refunds. Technical issues such as laggy interfaces, incorrect name formatting, and hidden fees are frequently cited alongside accusations of fraud.
Mostly negative (38% of recent reviews give 4–5 stars). People like it for being easy to use. The main complaints are about price and subscriptions, and customer support. Recent reviews are more negative than earlier ones.
What people like
- Ease of use: “Make life for traveling easier”
Common complaints
- Price & subscription: “Glitchy & ragebait prices”
- Customer support: “Customer service is useless”
- Ease of use: “Price keeps changing while you check out, and they auto add insurance & it’s not intuitive to remove nor transparent”
- Features & content: “Just very unnecesarily complicated for poor selection & pricing”
About Traveloka: Book Hotel & Flight
Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, it’s all yours.
Seamlessly book flights, accommodation, local attractions and transfers all in one place, and conveniently pay using Apple Pay, Visa, Mastercard, American Express, Pay ID or PayPal.
AWARD-WINNING TRAVEL PLATFORM
Over the past 13 years, Indonesia-grown Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.
● Leading Online Travel Agency, Indonesia 2020, 2021, 2023 and 2024: World Travel Awards
● TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site (We’re nominated again in 2025!)
● WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
● Campaign Asia 2023: Top 50 Brands in Customer Experience
● FutureCFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
● Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector
FIND THE BEST FLIGHT DEALS EVERY DAY
Book cheap flights to destinations across Southeast Asia and beyond
Exclusive promotions and coupon codes that help you save
More than 100,000 flight routes on sale, served by a wide range of legendary airlines, including Qantas, Virgin Australia, Jetstar, Emirates, Singapore Airlines, Cathay Pacific, Air New Zealand, Etihad Airways, Qatar Airways, British Airways and other international airlines.
BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
Convenient hotel bookings in one app
Browse more than 1,000,000 hotels worldwide, from your favourite chains to unique boutiques
A wide range of accommodation options, from villas, resorts, apartments, holiday homes, budget hotels to luxury accommodations
EXPERIENCE THE MAGIC WITH DISNEY CRUISE LINE
Set sail on a holiday of a lifetime! Book your voyage on the all-new Disney Adventure, homeporting in Singapore—the perfect fly-cruise destination. Enjoy 3- and 4-night itineraries filled with world-class dining, Broadway-style shows, and meet-and-greets with your favourite Disney, Pixar, and Marvel characters.
GET AROUND EASILY WITH DIVERSE GROUND TRANSPORTATION
Discover and secure the best car rental options from worldwide brands and local gems
Book Traveloka car rental with or without a driver to your desired destinations and departure points
Access a wide array of destinations and routes through our airport transfer services
DISCOVER ACTIVITIES WITH TRAVELOKA’S THINGS TO DO
Never have a dull moment; find and book tickets to various activities for your trip
Skip the queue and pre-book attraction tickets at discounted rates
Ongoing best-deal experience promos are always here for you
FLEXIBILITY FEATURES
Worry-free flights and hotel b
Latest updates
Store changes
What Traveloka: Book Hotel & Flight changed on its store page: name, icon, screenshots, price, size, languages, requirements.
More from Traveloka
Traveloka: Book Hotel & Flight Android
Traveloka: Book Hotel & Flight gets 10k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Traveloka: Book Hotel & Flight is #5 in Travel & Local Free on Google Play in Indonesia and charting in 8 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Travel & Local FreeTraveloka: Book Hotel & Flight at a glance
AI summary written from our chart and store data, 2026-11-06. It can be wrong: check the numbers above.
Traveloka is a free, all-in-one travel booking platform for flights, hotels, attractions, and transportation, targeting budget-conscious travelers primarily in Southeast Asia. The app holds strong top-10 positions in Indonesia and Vietnam's Travel & Local charts, with moderate presence in Thailand, Taiwan, South Korea, Australia, Japan, Saudi Arabia, and the UAE.
Similar apps: Agoda, Klook, Trip.com
Traveloka: Book Hotel & Flight on Google Play
App details
Tech stack
Trackers and permissions of build v5.54.0, from the εxodus privacy report (CC BY-SA).
Traveloka: Book Hotel & Flight downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Traveloka: Book Hotel & Flight's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
On Android app stores
The same app (com.traveloka.android) on every Android store we track. Known Android installs: at least 60M (Google Play band + AppGallery count).
| Store | Installs | Rating | Version | |
|---|---|---|---|---|
| Google Play | 50,000,000+ | ★ 4.9 (2.3M) | 5.56.0 | Open ↗ |
| Huawei AppGallery | 10M | – | 5.56.0 | Open ↗ |
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Indonesia | Travel & LocalFree | #5 |
| Japan | Travel & LocalFree | #96 |
| Vietnam | Travel & LocalFree | #7 |
| Thailand | Travel & LocalFree | #15 |
| South Korea | Travel & LocalFree | #94 |
| Indonesia | All AppsFree | #145 |
| Australia | Travel & LocalFree | #100 |
 Taiwan | Travel & LocalFree | #72 |
 Saudi Arabia | Travel & LocalFree | #109 |
Apps near Traveloka: Book Hotel & Flight on the chart
Travel & Local Free, around #5.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Traveloka: Book Hotel & Flight
From the 131 most recent Google Play reviews in the US.
Users report severe issues with booking accuracy, including invalid vouchers and hidden fees that lead to financial loss. Customer service is widely criticized for being unresponsive, slow, and unable to resolve refund or rescheduling requests.
Mostly negative (13% of recent reviews give 4–5 stars). The main complaints are about price and subscriptions, and customer support.
Common complaints
- Price & subscription: “Refund process never work”
- Customer support: “bad customer service ever!!!”
- Speed & performance: “Customer service very slow response”
- Login & account: “jadi agak ribet mau log in”
About Traveloka: Book Hotel & Flight
Looking for a hassle-free way to book your entire trip? Traveloka is the complete travel app offering affordable flights, cheap airline tickets, hotel bookings, travel tickets, attractions, car rentals, and airport transfer services — all in one place.
Daily Travel Deals and Promos
Enjoy exclusive travel promos every day for both domestic and international travels. From air fare to hotel bundles, Traveloka helps you find the best cheap flights, accommodations, and activities at the most competitive prices.
Flight Booking Made Easy
Find and book cheap airline tickets with our flight finder. Choose from over 100,000 routes from trusted airlines including:
Singapore Airlines, Scoot, Jetstar, AirAsia, Malaysia Airlines, Emirates, Etihad, Qatar Airways, Qantas, Virgin Australia, and more.
Search by destination, compare air ticket prices, and book instantly. Whether it's a business trip or a weekend getaway, Traveloka offers the best deals on air plane tickets and air fare.
Hotel and Resort Booking Worldwide
Traveloka makes it simple to find the perfect stay. Choose from over 100,000 hotels, resorts, apartments, villas, and glamping sites worldwide.
Enjoy flexible options like "Pay at Hotel" and "Pay Near Stay Date" to book last-minute. Daily hotel promos available from major chains including Accor and Ibis.
Rent Cars and Use Airport Transfer Services
Book ground transportation with ease. Choose from a wide selection of vehicles with or without a driver using Traveloka Car Rental. Use our airport transfer service to get to your hotel or next location quickly after landing.
Tickets for Attractions and Activities
Discover and book attractions, events, and experiences easily. From Disneyland, LEGOLAND, and Universal Studios, to local tours and theme parks — find it all in one app.
Enable location access to activate personalized trip ideas and nearby recommendations.
Disney Cruise Line – The Magic at Sea
Experience the enchantment of Disney at sea! Book your voyage on the all-new Disney Adventure, sailing from Singapore. Explore seven uniquely themed areas like Marvel Landing, Disney Imagination Garden, and San Fransokyo Street. Enjoy 3- and 4-night itineraries filled with world-class entertainment, Broadway-style shows, and meet-and-greets with your favorite Disney, Pixar, and Marvel characters.
Cruise Packages – A New Way to Travel
Looking for something different? Book the latest cruise packages with Traveloka. Set sail on international routes and get access to exclusive travel deals.
Traveloka Priority – More Benefits, More Savings
Join the All-New Traveloka Priority program to earn Traveloka Points and Priority XP with every transaction. Redeem points for discounts, rewards, and faster tier upgrades. The more you use Traveloka, the more you save.
Reliable Customer Support 24/7
● Available 24/7 through phone, chat, and email
● Multilingual team fluent in English, Indonesian, Malay, Thai, a
What's new in 5.56.0
- Faster search and better stability.
- General performance improvements for a seamless experience.
Update your Traveloka app now and start your journey!
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