GoToAssist Downloads & RevenueGoToAssist - Service Desk · App Store & Google Play
GoToAssist - Service Desk by GoTo Group, Inc. is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
GoToAssist - Service Desk update history & changes
Last change · 6 events since 12 Jun 2017Full timeline ↓🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider🆕AndroidReleased on Google Play🆕iOSReleased on the App Store
Full timeline · 4 events in the last 12 months
- 🆕GoToAssist - Service Desk first spotted by AppInsiderAndroidUnited States (found via similar)
- 🆕GoToAssist - Service Desk first spotted by AppInsideriOSUnited States (found via developer)
- 🆕GoToAssist - Service Desk released on Google PlayAndroid
- 🆕GoToAssist - Service Desk released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.0 ★
93 ratings, both stores
Measured
App Store
App details
App ID
1230044275
Publisher
GoTo Group, Inc.
Publisher country
United States
On the store since
Jun 2017
9 years on the store
Minimum OS
iOS 8.0+
iPhone 4s and later
Devices
iPhone · iPad · Watch
Universal purchase
Content rating
4+
Languages
1
EN
Size
52 MB
Google Play
App details
App ID
com.logmein.seeit.customer
Publisher
GoTo Group, Inc.
Publisher country
United States
Content rating
Everyone
GoToAssist - Service Desk downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | – |
| Google Play | – | 10k+ Measured |
| Total | – | 10k+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | – | 0 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 1.6 ★ | 8 |
| Google Play | 4.3 ★ | 85 28 written reviews |
| Both stores | 4.0 ★ weighted by ratings | 93 |
About GoToAssist - Service Desk
GoToAssist Service Desk gives you the freedom to quickly and easily access your incidents to support your customers anywhere and anytime!
Key Features:
Filter incidents by service and dashboard queue.
View key incident information such as symptom / resolution, discussion, priority, assignee, custom fields and customer contact information.
Quickly and easily update incident information by quickly doing things such as adding discussion comments, changing editable attributes on an incident and more
Create new incidents quickly and easily by providing basic information
Get Started Quickly:
* Download and install the GoToAssist Service Desk app to your iPhone (iOS 8+).
* Log in using your GoToAssist Service Desk account
* View, update, create incidents
Key Features:
Filter incidents by service and dashboard queue.
View key incident information such as symptom / resolution, discussion, priority, assignee, custom fields and customer contact information.
Quickly and easily update incident information by quickly doing things such as adding discussion comments, changing editable attributes on an incident and more
Create new incidents quickly and easily by providing basic information
Get Started Quickly:
* Download and install the GoToAssist Service Desk app to your iPhone (iOS 8+).
* Log in using your GoToAssist Service Desk account
* View, update, create incidents
GoToAssist - Service Desk App Store
Not in any tracked top chart right now.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperGoTo Group, Inc.
CategoryBusiness
PriceFree
Released
Rating★ 1.6 (8)
Version2.4
Age rating4+
First seen by us
23 Oct 2026
23 Oct 2026Rating
1.6 ★
8 ratings
Measured
GoToAssist - Service Desk on the App Store
App details
App ID
1230044275
Publisher
GoTo Group, Inc.
Publisher country
United States
On the store since
Jun 2017
9 years on the store
Minimum OS
iOS 8.0+
iPhone 4s and later
Devices
iPhone · iPad · Watch
Universal purchase
Content rating
4+
Languages
1
EN
Size
52 MB
GoToAssist - Service Desk downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
1.6 ★
8 ratings
Measured
Ratings
8
Measured
About GoToAssist - Service Desk
GoToAssist Service Desk gives you the freedom to quickly and easily access your incidents to support your customers anywhere and anytime!
Key Features:
Filter incidents by service and dashboard queue.
View key incident information such as symptom / resolution, discussion, priority, assignee, custom fields and customer contact information.
Quickly and easily update incident information by quickly doing things such as adding discussion comments, changing editable attributes on an incident and more
Create new incidents quickly and easily by providing basic information
Get Started Quickly:
* Download and install the GoToAssist Service Desk app to your iPhone (iOS 8+).
* Log in using your GoToAssist Service Desk account
* View, update, create incidents
Key Features:
Filter incidents by service and dashboard queue.
View key incident information such as symptom / resolution, discussion, priority, assignee, custom fields and customer contact information.
Quickly and easily update incident information by quickly doing things such as adding discussion comments, changing editable attributes on an incident and more
Create new incidents quickly and easily by providing basic information
Get Started Quickly:
* Download and install the GoToAssist Service Desk app to your iPhone (iOS 8+).
* Log in using your GoToAssist Service Desk account
* View, update, create incidents
Latest updates
2.4
• Minor UI updates
More from GoTo Group, Inc.
GoToAssist Seeit Android
Not in a tracked Google Play top chart right now.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperGoTo Group, Inc.
CategoryCommunication
PriceFree
Released
Installs10k+
Rating★ 4.3 (85)
Updated
Content ratingEveryone
Rating
4.3 ★
85 ratings
Measured
GoToAssist Seeit on Google Play
App details
App ID
com.logmein.seeit.customer
Publisher
GoTo Group, Inc.
Publisher country
United States
Content rating
Everyone
GoToAssist Seeit downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
Rating
4.3 ★
85 ratings
Measured
Ratings
85
Measured
Written reviews
28
Measured
About GoToAssist Seeit
GoToAssist Seeit lets you share what you see on your camera with a GoToAssist Seeit agent.
IT’S EASY
- A Seeit agent starts a web-based session at https://seeit.gotoassist.com/ and then invites you to join.
- Join the agent’s session (Wi-Fi recommended), and then share your camera and microphone to resolve your issue.
- Turn off your camera or mute yourself anytime.
- End the session whenever you like.
IT’S EASY
- A Seeit agent starts a web-based session at https://seeit.gotoassist.com/ and then invites you to join.
- Join the agent’s session (Wi-Fi recommended), and then share your camera and microphone to resolve your issue.
- Turn off your camera or mute yourself anytime.
- End the session whenever you like.
What's new in 7.1.0
Privacy updates to conform GDPR