Customer App Downloads & RevenueCustomer App - Zoho Assist · App Store & Google Play
Customer App - Zoho Assist by Zoho Corporation is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Customer App - Zoho Assist update history & changes
Last change · 6 events since 13 Apr 2017Full timeline ↓🆕AndroidFirst spotted by AppInsider📦AndroidVersion 1.48🆕iOSFirst spotted by AppInsider📦iOSVersion 1.13🆕iOSReleased on the App Store🆕AndroidReleased on Google Play
Full timeline · 6 events
- 🆕Customer App - Zoho Assist first spotted by AppInsiderAndroidUnited States (found via similar)
- 📦Customer App - Zoho Assist version 1.48AndroidWith this update, the Customer App is now fully compatible with Android 16, ensuring a smooth and stable remote experience.
Additionally, your support team can now remotely view and control Zebra enterprise devices directly through the Zoho Assist Customer App, making it faster and easier to diagnose and resolve issues without being on-site.… more - 🆕Customer App - Zoho Assist first spotted by AppInsideriOSIndia (found via developer)
- 📦Customer App - Zoho Assist version 1.13iOSWith this update, your video experience stays smooth and reliable even when your network connection fluctuates. The app now automatically adjusts video quality in real time, so calls and streams remain uninterrupted without any action needed on your end.… more
- 🆕Customer App - Zoho Assist released on the App StoreiOS
- 🆕Customer App - Zoho Assist released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.8 ★
3.2k ratings, both stores
Measured
App Store
App details
App ID
1277551323
Publisher
Zoho Corporation
Publisher country
United States
On the store since
Sep 2017
9 years on the store
Minimum OS
iOS 15.0+
iPhone 6s and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
19
AR BG NL EN FR DE HE IT JA KS KO FA …
Size
68 MB
Also listed in
Business
Google Play
App details
App ID
com.zoho.assist.agent
Publisher
Zoho Corporation
Publisher country
United States
Content rating
Everyone
Customer App - Zoho Assist downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | – |
| Google Play | – | 500k+ Measured |
| Total | – | 500k+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | – | 0 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.2 ★ | 146 |
| Google Play | 4.8 ★ | 3.1k 373 written reviews |
| Both stores | 4.8 ★ weighted by ratings | 3.2k |
About Customer App - Zoho Assist
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
Customer App - Zoho Assist App Store
Not in any tracked top chart right now.
Updated 2 Nov 2026 · rankings refresh through the day
DeveloperZoho Corporation
CategoryUtilities
PriceFree
Released
Rating★ 4.2 (146)
Version1.13
Age rating4+
First seen by us
12 Oct 2026
12 Oct 2026Rating
4.2 ★
146 ratings
Measured
Customer App - Zoho Assist on the App Store
App details
App ID
1277551323
Publisher
Zoho Corporation
Publisher country
United States
On the store since
Sep 2017
9 years on the store
Minimum OS
iOS 15.0+
iPhone 6s and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
19
AR BG NL EN FR DE HE IT JA KS KO FA …
Size
68 MB
Also listed in
Business
Customer App - Zoho Assist downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
4.2 ★
146 ratings
Measured
Ratings
146
Measured
About Customer App - Zoho Assist
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
Latest updates
1.13
With this update, your video experience stays smooth and reliable even when your network connection fluctuates. The app now automatically adjusts video quality in real time, so calls and streams remain uninterrupted without any action needed on your end.
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Customer App - Zoho Assist Android
Not in a tracked Google Play top chart right now.
Updated 2 Nov 2026 · rankings refresh through the day
DeveloperZoho Corporation
CategoryProductivity
PriceFree
Released
Installs500k+
Rating★ 4.8 (3.1k)
Updated
Content ratingEveryone
Rating
4.8 ★
3.1k ratings
Measured
Customer App - Zoho Assist on Google Play
App details
App ID
com.zoho.assist.agent
Publisher
Zoho Corporation
Publisher country
United States
Content rating
Everyone
Customer App - Zoho Assist downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
Rating
4.8 ★
3.1k ratings
Measured
Ratings
3.1k
Measured
Written reviews
373
Measured
About Customer App - Zoho Assist
Get high-quality remote support for your mobile device with the Zoho Assist – Customer app. Technicians can securely access your device to troubleshoot issues in real time. Whether it's remote support or unattended access, the app ensures a smooth support experience—anytime, anywhere.
Disclaimer:
This app uses the Device Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact [email protected] for further clarification.
To report a scam or suspicious activity, visit our https://www.zoho.com/assist/report-a-scam.html page.
To join a Remote Support session
Step 1: Download and install the Zoho Assist – Customer app from the Play Store.
Step 2: Join the session by either opening the invitation link sent by the technician via email, or entering the session key provided by the technician directly in the app.
Step 3: After granting consent, the technician will securely access your device to provide support. You can end the session at any time by simply tapping the back button.
Unattended access
You can easily enroll your Android device for unattended access by your trusted technician at any time. Simply click the deployment link shared by your technician to grant them seamless access without any further action required on your part. You can also enable or disable unattended access whenever needed.
Features
- Share your screen securely with the technician.
- Get remote assistance with full device control.
- Pause or resume screen sharing and access anytime.
- Send and receive files in any format during the session.
- Chat instantly with the technician within the app.
Disclaimer:
This app uses the Device Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact [email protected] for further clarification.
To report a scam or suspicious activity, visit our https://www.zoho.com/assist/report-a-scam.html page.
To join a Remote Support session
Step 1: Download and install the Zoho Assist – Customer app from the Play Store.
Step 2: Join the session by either opening the invitation link sent by the technician via email, or entering the session key provided by the technician directly in the app.
Step 3: After granting consent, the technician will securely access your device to provide support. You can end the session at any time by simply tapping the back button.
Unattended access
You can easily enroll your Android device for unattended access by your trusted technician at any time. Simply click the deployment link shared by your technician to grant them seamless access without any further action required on your part. You can also enable or disable unattended access whenever needed.
Features
- Share your screen securely with the technician.
- Get remote assistance with full device control.
- Pause or resume screen sharing and access anytime.
- Send and receive files in any format during the session.
- Chat instantly with the technician within the app.
What's new in 1.48
With this update, the Customer App is now fully compatible with Android 16, ensuring a smooth and stable remote experience.
Additionally, your support team can now remotely view and control Zebra enterprise devices directly through the Zoho Assist Customer App, making it faster and easier to diagnose and resolve issues without being on-site.
Additionally, your support team can now remotely view and control Zebra enterprise devices directly through the Zoho Assist Customer App, making it faster and easier to diagnose and resolve issues without being on-site.