British Gas Downloads & RevenueBritish Gas · App Store & Google Play
British Gas gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
British Gas by BRITISH GAS TRADING LIMITED is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 29 events
- 📈British Gas new best rank in the overall chart: #120AndroidTop Free · All Apps · GB
- 📈British Gas new best rank in the overall chart: #129AndroidTop Free · All Apps · GB
- 📈British Gas entered the top 10iOSTop Free · Utilities · GB
- 🔎British Gas reached Top 10 for “octopus energy app uk”iOS#9 in United Kingdom search · popularity 83
- 📦British Gas: now updating weeklyAndroid4 updates in 30 days, after a quiet two months
- 📦British Gas: now updating weeklyiOS4 updates in 30 days, after a quiet two months
- 📦British Gas updated to version 2.41.0iOSNew Look for Account Settings: Account Settings has a fresh new look, making it simpler and easier to manage your account. It’s also the first of more design improvements coming for Direct Debit customers.
Big fixes to keep your app running smoothly.… more - 📦British Gas updated to version 2.41.0AndroidNew Look for Account Settings: Account Settings has a fresh new look, making it simpler and easier to manage your account. It’s also the first of more design improvements coming for Direct Debit customers.
Big fixes to keep your app running smoothly… more - 📦British Gas updated to version 2.40.3iOSNew Look for Pay As You Go Customers: We've redesigned the Pay As You Go experience with a fresh new look, simpler top-ups from the Home screen, clearer account updates and easier access to help and support.
Direct Debit Review Updates: Understand any changes to your monthly payments from your recent annual Direct Debit Review with helpful in-app explanations and clear breakdowns.
New Look for Account Settings: Account Settings has a fresh new look, making it simpler and easier to manage your account. It’s also the first of more design improvements coming for Direct Debit customers.… more - 📦British Gas updated to version 2.40.3AndroidPay As You Go: A fresh new look, simpler Home screen top-ups, clearer account updates and easier access to help and support.
Direct Debit Review: Clear in-app explanations and breakdowns to help you understand changes to your monthly payments.
Account Settings: An updated design makes managing your account simpler and easier, with more improvements coming for Direct Debit customers.… more - ✏️British Gas: description updatediOS· GB
- ✏️British Gas: new screenshotsiOS7 screenshots (was 7) · GB
- ✏️British Gas: description updatedAndroid· US
- ✏️British Gas: new screenshotsAndroid7 screenshots (was 7) · US
- 📦British Gas updated to version 2.39.0iOS• New Look for Pay As You Go Customers: We've redesigned the Pay As You Go experience with a fresh new look, simpler top-ups from the Home screen, clearer account updates and easier access to help and support.
• Direct Debit Review Updates: Understand any changes to your monthly payments from your recent annual Direct Debit Review with helpful in-app explanations and clear breakdowns… more - 📦British Gas updated to version 2.39.0Android• New Look for Pay As You Go Customers: We've redesigned the Pay As You Go experience with a fresh new look, simpler top-ups from the Home screen, clearer account updates and easier access to help and support.
• Direct Debit Review Updates: Understand any changes to your monthly payments from your recent annual Direct Debit Review with helpful in-app explanations and clear breakdowns… more - ✏️British Gas: description updatediOS· GB
- ✏️British Gas: new screenshotsiOS7 screenshots (was 8) · GB
- ✏️British Gas: description updatedAndroid· US
- ✏️British Gas: new screenshotsAndroid7 screenshots (was 8) · US
- 📦British Gas updated to version 2.38.2iOSWe have updated the look of the app to just use dark mode in preparation for some big changes coming soon. Keep your eyes peeled.
- 📈British Gas new best rank in the overall chart: #161AndroidTop Free · All Apps · GB
- 📦British Gas updated to version 2.38.2AndroidWe have updated the look of the app to just use dark mode in preparation for some big changes coming soon. Keep your eyes peeled.
- 🆕British Gas first spotted by AppInsiderAndroidUnited Kingdom
- 🆕British Gas first spotted by AppInsideriOS#23 in Top Free · Utilities · United Kingdom
- 📦British Gas version 2.37.2iOSWe've made some updates behind the scenes to keep things running smoothly.
- 📦British Gas version 2.37.2AndroidWe've made some updates behind the scenes to keep things running smoothly.
- 🆕British Gas released on the App StoreiOS
- 🆕British Gas released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
House & Home FreeBritish Gas at a glance
AI summary written from our chart and store data, 2026-11-10. It can be wrong: check the numbers above.
The British Gas app is a free utility management tool for residential energy customers to track usage, pay bills, and manage account settings. It currently ranks #2 in the UK House & Home category and #154 in all free apps, indicating strong niche visibility despite a low user rating of 2.235.
Similar apps: Octopus Energy, EDF Energy, E.ON Next
App Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v2.23.5, from the εxodus privacy report (CC BY-SA).
British Gas downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 1k+ | – |
| Google Play | 1k+ | 1M+ Measured |
| Total | 1k+ Confidence | 1M+ Confidence |
How this is calculated
Where British Gas's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #15 Utilities Free | 1 of 30 countries | – | – |
| Google Play | #2 House & Home Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.5 ★ | 16k |
| Google Play | 4.0 ★ | 14k 11 written reviews |
| Both stores | 4.3 ★ weighted by ratings | 30k |
What users say about British Gas
From recent reviews.
About British Gas
• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings
• Stay up to date with your latest account balance
• Pay your bill in just a few taps
• View your statements and payment history
• Set up or amend your Direct Debit
• Understand your annual Direct Debit Review and any changes to your payments
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Fingerprint and face unlock
• See your savings from PeakSave events
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products
What are we working on?
Here's a look at some exciting updates we're developing to improve your app experience even further:
• A modern new app experience: We're redesigning the app for customers who pay by Direct Debit, with a more modern, intuitive experience that makes it easier to manage your account, find information and complete everyday tasks.
• Scheduled top-ups for Pay As You Go customers: Soon you'll be able to set up automatic top-ups in the app, choose how much and how often to pay, update your payment details, and manage your schedule whenever you need to, helping keep your energy topped up automatically.
British Gas App Store
British Gas gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
British Gas is #15 in Utilities Free in United Kingdom and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
24 Sep 2026 Utilities FreeBritish Gas on the App Store
App details
British Gas downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where British Gas's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | UtilitiesFree | #15 |
Apps near British Gas on the chart
Utilities Free, around #15.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about British Gas
From recent reviews.
About British Gas
• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings
• Stay up to date with your latest account balance
• Pay your bill in just a few taps
• View your statements and payment history
• Set up or amend your Direct Debit
• Understand your annual Direct Debit Review and any changes to your payments
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Fingerprint and face unlock
• See your savings from PeakSave events
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products
What are we working on?
Here's a look at some exciting updates we're developing to improve your app experience even further:
• A modern new app experience: We're redesigning the app for customers who pay by Direct Debit, with a more modern, intuitive experience that makes it easier to manage your account, find information and complete everyday tasks.
• Scheduled top-ups for Pay As You Go customers: Soon you'll be able to set up automatic top-ups in the app, choose how much and how often to pay, update your payment details, and manage your schedule whenever you need to, helping keep your energy topped up automatically.
Latest updates
Store changes
What British Gas changed on its store page: name, icon, screenshots, price, size, languages, requirements.
British Gas Android
British Gas gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
British Gas is #2 in House & Home Free on Google Play in United Kingdom and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
House & Home FreeBritish Gas at a glance
AI summary written from our chart and store data, 2026-11-10. It can be wrong: check the numbers above.
The British Gas app is a free utility management tool for residential energy customers to track usage, pay bills, and manage account settings. It currently ranks #2 in the UK House & Home category and #154 in all free apps, indicating strong niche visibility despite a low user rating of 2.235.
Similar apps: Octopus Energy, EDF Energy, E.ON Next
British Gas on Google Play
App details
Tech stack
Trackers and permissions of build v2.23.5, from the εxodus privacy report (CC BY-SA).
British Gas downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where British Gas's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | House & HomeFree | #2 |
| United Kingdom | All AppsFree | #184 |
Apps near British Gas on the chart
House & Home Free, around #2.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about British Gas
From the 200 most recent Google Play reviews in the US.
Users report significant functional failures including login errors, missing features like top-up buttons, and inaccurate usage data. A major recent complaint concerns the forced dark mode which is difficult to read for many users, alongside general dissatisfaction with customer support responsiveness.
Mostly negative (31% of recent reviews give 4–5 stars). People like it for being easy to use, and good value. The main complaints are about recent updates, and login and account problems. Recent reviews are more positive than earlier ones.
What people like
- Ease of use: “very good app easy to read”
- Price & subscription: “Easy to track your energy usage and pay your bills”
- Updates: “Until the last update the app worked fine”
- Features & content: “Please at least give us the option to go back to the good old light mode”
Common complaints
- Updates: “App update and lo and behold”
- Login & account: “Also, my password isn't correct”
- Design: “Why can't we turn the dark mode off”
- Features & content: “PUT THE LIGHT OPTION BACK!”
About British Gas
• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings
• Stay up to date with your latest account balance
• Pay your bill in just a few taps
• View your statements and payment history
• Set up or amend your Direct Debit
• Understand your annual Direct Debit Review and any changes to your payments
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Fingerprint and face unlock
• See your savings from PeakSave events
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products
What are we working on?
Here's a look at some exciting updates we're developing to improve your app experience even further:
• A modern new app experience: We're redesigning the app for customers who pay by Direct Debit, with a more modern, intuitive experience that makes it easier to manage your account, find information and complete everyday tasks.
• Scheduled top-ups for Pay As You Go customers: Soon you'll be able to set up automatic top-ups in the app, choose how much and how often to pay, update your payment details, and manage your schedule whenever you need to, helping keep your energy topped up automatically.
What's new in 2.41.0
Big fixes to keep your app running smoothly
Store changes
What British Gas changed on its store page: name, icon, screenshots, price, size, languages, requirements.