GrabMerchant Downloads & RevenueGrabMerchant · App Store & Google Play
GrabMerchant gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GrabMerchant by Grab.com is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 20 events
- 📦GrabMerchant updated to version 4.197.0iOSSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 📦GrabMerchant: now updating weeklyAndroid4 updates in 30 days, after a quiet two months
- 📈GrabMerchant entered the top 10AndroidTop Free · Food & Drink · TH
- 📈GrabMerchant charting in a new countryAndroidThailand
- 📦GrabMerchant updated to version 4.196.0iOSSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 📦GrabMerchant: now updating weeklyiOS4 updates in 30 days, after a quiet two months
- 📦GrabMerchant updated to version 4.196.0AndroidSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 📈GrabMerchant entered the top 10AndroidTop Free · Food & Drink · VN
- 📈GrabMerchant charting in a new countryAndroidVietnam
- 📈GrabMerchant entered the top 10iOSTop Free · Food & Drink · ID
- 📦GrabMerchant updated to version 4.194.1iOSSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 📦GrabMerchant updated to version 4.194.1AndroidSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 📦GrabMerchant updated to version 4.193.0iOSSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 🆕GrabMerchant first spotted by AppInsiderAndroidIndonesia
- 🆕GrabMerchant first spotted by AppInsideriOS#15 in Top Free · Food & Drink · Indonesia
- 📦GrabMerchant updated to version 4.192.0AndroidSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 📦GrabMerchant version 4.193.0AndroidSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 📦GrabMerchant version 4.192.0iOSSpeed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.
- 🆕GrabMerchant released on Google PlayAndroid
- 🆕GrabMerchant released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Food & Drink FreeGrabMerchant at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
GrabMerchant is a free business management application for Grab's food and grocery partners to handle orders, payments, and customer communications. The app ranks in the top six of the Food & Drink Free charts across Indonesia, Thailand, and Vietnam, indicating strong regional adoption among merchants.
Similar apps: Uber Eats Manager, DoorDash Merchant, Deliveroo Restaurants
App Store
App details
Google Play
App details
Tech stack
Trackers and permissions of build v4.179.0, from the εxodus privacy report (CC BY-SA).
GrabMerchant downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 50+ | 100k+ |
| Google Play | 5k+ | 10M+ Measured |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
Where GrabMerchant's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
How this is calculated
Business model: Ad-led
How GrabMerchant makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #19 Food & Drink Free | 1 of 30 countries | – | – |
| Google Play | #3 Food & Drink Free | 3 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 3.8 ★ | 1.7k |
| Google Play | 4.1 ★ | 230k 33 written reviews |
| Both stores | 4.1 ★ weighted by ratings | 232k |
What users say about GrabMerchant
From the 81 most recent Google Play reviews in the US.
Merchants report severe operational failures including missing order notifications, lack of driver assignments, and delayed payouts that directly impact revenue. Support is widely criticized for being inaccessible due to ineffective AI chatbots and an inability to resolve disputes or appeal unfair reviews.
Mostly negative (28% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about price and subscriptions, and speed and performance.
What people like
- Ease of use: “Grab is very convenient, especially when I need a ride or want food delivered”
- Useful: “Very useful and impormative”
Common complaints
- Price & subscription: “System Bug & Double Charges!”
- Speed & performance: “Extremely slow response from tech support”
- Updates: “Your latest update was terrible”
- Features & content: “accepting order are dumbest feature”
About GrabMerchant
Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.
2. After signing up, download this app to enjoy a better way of doing business.
If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?
Being a Grab merchant-partner means enjoying more options
------------------------------------------------------------------------------
Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.
The GrabMerchant app makes your online business more seamless
------------------------------------------------------------------------------
If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.
Manage orders easily
------------------------------------------------------------------------------
Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.
Grow your sales online
------------------------------------------------------------------------------
Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.
Get better insights
------------------------------------------------------------------------------
A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.
Learn with GrabAcademy
------------------------------------------------------------------------------
Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.
Enable secure payments
------------------------------------------------------------------------------
Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.
Manage your storefront
------------------------------------------------------------------------------
Create, upload and update your menu or catalogue to stand out from the crowd.
Manage employees access
------------------------------------------------------------------------------
Create designated profiles for different members of your team.
Some features are only available in selected markets.
To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our
GrabMerchant App Store
GrabMerchant gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GrabMerchant is #19 in Food & Drink Free in Indonesia and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 Food & Drink FreeGrabMerchant on the App Store
App details
GrabMerchant downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where GrabMerchant's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
How this is calculated
Business model: Ad-led
How GrabMerchant makes money: subscriptions, one-off purchases and ads.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Indonesia | Food & DrinkFree | #19 |
Apps near GrabMerchant on the chart
Food & Drink Free, around #19.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About GrabMerchant
Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.
2. After signing up, download this app to enjoy a better way of doing business.
If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?
Being a Grab merchant-partner means enjoying more options
------------------------------------------------------------------------------
Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.
The GrabMerchant app makes your online business more seamless
------------------------------------------------------------------------------
If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.
Manage orders easily
------------------------------------------------------------------------------
Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.
Grow your sales online
------------------------------------------------------------------------------
Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.
Get better insights
------------------------------------------------------------------------------
A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.
Learn with GrabAcademy
------------------------------------------------------------------------------
Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.
Enable secure payments
------------------------------------------------------------------------------
Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.
Manage your storefront
------------------------------------------------------------------------------
Create, upload and update your menu or catalogue to stand out from the crowd.
Manage employees access
------------------------------------------------------------------------------
Create designated profiles for different members of your team.
Some features are only available in selected markets.
To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our
Latest updates
More from Grab.com
GrabMerchant Android
GrabMerchant gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
GrabMerchant is #3 in Food & Drink Free on Google Play in Indonesia and charting in 3 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Food & Drink FreeGrabMerchant at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
GrabMerchant is a free business management application for Grab's food and grocery partners to handle orders, payments, and customer communications. The app ranks in the top six of the Food & Drink Free charts across Indonesia, Thailand, and Vietnam, indicating strong regional adoption among merchants.
Similar apps: Uber Eats Manager, DoorDash Merchant, Deliveroo Restaurants
GrabMerchant on Google Play
App details
Tech stack
Trackers and permissions of build v4.179.0, from the εxodus privacy report (CC BY-SA).
GrabMerchant downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where GrabMerchant's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Business model: Ad-led
How GrabMerchant makes money: subscriptions, one-off purchases and ads.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Indonesia | Food & DrinkFree | #3 |
 Thailand | Food & DrinkFree | #4 |
 Vietnam | Food & DrinkFree | #6 |
Apps near GrabMerchant on the chart
Food & Drink Free, around #3.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about GrabMerchant
From the 81 most recent Google Play reviews in the US.
Merchants report severe operational failures including missing order notifications, lack of driver assignments, and delayed payouts that directly impact revenue. Support is widely criticized for being inaccessible due to ineffective AI chatbots and an inability to resolve disputes or appeal unfair reviews.
Mostly negative (28% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about price and subscriptions, and speed and performance.
What people like
- Ease of use: “Grab is very convenient, especially when I need a ride or want food delivered”
- Useful: “Very useful and impormative”
Common complaints
- Price & subscription: “System Bug & Double Charges!”
- Speed & performance: “Extremely slow response from tech support”
- Updates: “Your latest update was terrible”
- Features & content: “accepting order are dumbest feature”
About GrabMerchant
Download the app and sign up as a Grab merchant-partner today.
Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.
GrabFood/GrabMart sign up: https://www.grab.com/merchant/food/
GrabPay sign up: https://www.grab.com/merchant/pay/
------------------------------------------------------------------------------
2. After signing up, download this app to enjoy a better way of doing business.
If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?
Being a Grab merchant-partner means enjoying more options
Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.
The GrabMerchant app makes your online business more seamless
If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.
Manage orders easily
Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.
Core Voice Calling & High-Priority Alerts
Voice calling is a core feature of our app, allowing merchant-partners to place outgoing VoIP calls to passengers or delivery partners to clarify critical, time-sensitive booking and replacement details. Additionally, this feature enables merchants to receive incoming calls from our automated system assistant for urgent, real-time order updates. To ensure these critical communications are not missed—especially when the device is locked, the screen is off, or the app is in the background—Grab utilizes USE_FULL_SCREEN_INTENT permissions for incoming call notifications. This guarantees an immediate, reliable, and seamless coordination experience that millions of merchant-partners depend on daily to fulfill orders without delay.
Grow your sales online
Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.
Get better insights
A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.
Learn with GrabAcademy
Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.
Enable secure payments
Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.
Manage your storefront
Create, upload and update your menu or catalogue to stand out from the crowd.
Manage emplo