Royal Mail Downloads & RevenueRoyal Mail · App Store & Google Play
Royal Mail gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Royal Mail by Royal Mail Group Ltd is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 22 events
- 📦Royal Mail updated to version 18.6.1iOSIn this release, we made it easier for you to set up an account giving you access to a more personalised app experience.
- 📈Royal Mail new best rank in the overall chart: #12AndroidTop Free · All Apps · GB
- 📈Royal Mail new best rank in the overall chart: #13AndroidTop Free · All Apps · GB
- 📈Royal Mail new best rank in the overall chart: #17AndroidTop Free · All Apps · GB
- 🆕Royal Mail: its developer released another app: Royal Mail Delivery AppiOS
- 📈Royal Mail new best rank in the overall chart: #20AndroidTop Free · All Apps · GB
- 📈Royal Mail new best rank in the overall chart: #21AndroidTop Free · All Apps · GB
- 📈Royal Mail entered the top 10iOSTop Free · All Apps · GB
- 📈Royal Mail new best rank in the overall chart: #10iOSTop Free · All Apps · GB
- 📦Royal Mail updated to version 18.5.3iOSIn this release, we’ve focused on improving stability and platform compatibility.
- 📈Royal Mail new best rank in the overall chart: #13iOSTop Free · All Apps · GB
- 📈Royal Mail new best rank in the overall chart: #16iOSTop Free · All Apps · GB
- ✏️Royal Mail added hidden keywords: vintediOSwords in the App Store's hidden keyword field (found by probing search)
- 📈Royal Mail new best rank in the overall chart: #27iOSTop Free · All Apps · GB
- ✏️Royal Mail added hidden keywords: parcels, shopsiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈Royal Mail new best rank in the overall chart: #30AndroidTop Free · All Apps · GB
- ✏️Royal Mail added hidden keywords: tracking, parcel, shoppingiOSwords in the App Store's hidden keyword field (found by probing search)
- 📈Royal Mail new best rank in the overall chart: #33AndroidTop Free · All Apps · GB
- 🆕Royal Mail first spotted by AppInsiderAndroidUnited Kingdom
- 🆕Royal Mail first spotted by AppInsideriOS#28 in Top Free · All Apps · United Kingdom
- 📦Royal Mail version 18.4.2iOSNo release notes
- 🆕Royal Mail released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Lifestyle FreeRoyal Mail at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
A free lifestyle utility from Royal Mail Group Ltd that enables UK consumers to track deliveries, purchase postage, book collections, and manage redirection services. The app currently ranks #2 in the GB Lifestyle Free category and #15 in the overall GB All Apps Free chart, indicating strong sustained engagement with its core logistics features.
Similar apps: UPS Mobile, FedEx, DHL Express
App Store
App details
App privacy Measured
Royal Mail’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 7 linked to your identity and 1 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
Tech stack
Trackers and permissions of build v1.0.93, from the εxodus privacy report (CC BY-SA).
Royal Mail downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 500+ | – |
| Google Play | 1k+ | 5M+ Measured |
| Total | 5k+ Confidence | 5M+ Confidence |
How this is calculated
Where Royal Mail's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #3 Lifestyle Free | 1 of 30 countries | – | – |
| Google Play | #2 Lifestyle Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 414k |
| Google Play | 3.3 ★ | 90k 2 written reviews |
| Both stores | 4.4 ★ weighted by ratings | 504k |
What users say about Royal Mail
From recent reviews.
About Royal Mail
• Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery.
Send an Item:
• Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free.
Book a Collection:
• Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us.
Services Near You:
• We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours.
Book a Redelivery:
• Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the delivery day!
Change Your Delivery Options to Suit You:
• You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent.
Set up a Redirection
•Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands.
Many More Great Features:
• Find the size and format of your parcel using our Augmented Reality Parcel Sizer;
• See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to;
• Get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes;
• Save items you are tracking and add an alias name making them easier to identify;
• Save postage receipts – simply take a photo of your receipt and store it to the app;
• Pay a fee – if you’ve received a grey Fee to pay card you can now pay this on the App
• Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks.
• Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login.
• Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item.
Royal Mail App Store
Royal Mail gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Royal Mail is #3 in Lifestyle Free in United Kingdom and charting in 1 of 30 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
24 Sep 2026 Lifestyle FreeRoyal Mail at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
A free lifestyle utility from Royal Mail Group Ltd that enables UK consumers to track deliveries, purchase postage, book collections, and manage redirection services. The app currently ranks #2 in the GB Lifestyle Free category and #15 in the overall GB All Apps Free chart, indicating strong sustained engagement with its core logistics features.
Similar apps: UPS Mobile, FedEx, DHL Express
Royal Mail on the App Store
App details
App privacy Measured
Royal Mail’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 7 linked to your identity and 1 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Royal Mail downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Royal Mail's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | LifestyleFree | #3 |
| United Kingdom | All AppsFree | #36 |
Apps near Royal Mail on the chart
Lifestyle Free, around #3.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Royal Mail
From recent reviews.
About Royal Mail
• Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery.
Send an Item:
• Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free.
Book a Collection:
• Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us.
Services Near You:
• We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours.
Book a Redelivery:
• Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the delivery day!
Change Your Delivery Options to Suit You:
• You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent.
Set up a Redirection
•Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands.
Many More Great Features:
• Find the size and format of your parcel using our Augmented Reality Parcel Sizer;
• See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to;
• Get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes;
• Save items you are tracking and add an alias name making them easier to identify;
• Save postage receipts – simply take a photo of your receipt and store it to the app;
• Pay a fee – if you’ve received a grey Fee to pay card you can now pay this on the App
• Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks.
• Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login.
• Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item.
Latest updates
More from Royal Mail Group Ltd
Royal Mail Android
Royal Mail gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Royal Mail is #2 in Lifestyle Free on Google Play in United Kingdom and charting in 1 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
Lifestyle FreeRoyal Mail at a glance
AI summary written from our chart and store data, 2026-11-07. It can be wrong: check the numbers above.
A free utility app from Royal Mail Group that enables UK consumers to track parcels, purchase postage, book collections, and manage delivery preferences. The app currently ranks #2 in the GB Lifestyle Free category and #23 in the overall GB All Apps Free charts, indicating strong market penetration among general users.
Similar apps: USPS Mobile, UPS My Choice, FedEx Delivery
Royal Mail on Google Play
App details
Tech stack
Trackers and permissions of build v1.0.93, from the εxodus privacy report (CC BY-SA).
Royal Mail downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where Royal Mail's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United Kingdom | LifestyleFree | #2 |
| United Kingdom | All AppsFree | #24 |
Apps near Royal Mail on the chart
Lifestyle Free, around #2.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about Royal Mail
From the 200 most recent Google Play reviews in the US.
Users overwhelmingly report that the app is unusable due to persistent login failures and frequent crashes. Core features like tracking accuracy, safe place settings, and delivery rescheduling are described as broken or misleading.
Mostly negative (8% of recent reviews give 4–5 stars). People like it for working reliably, and easy sign-in. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Crashes & bugs: “This app does crash quite a bit / slow to load, but it's a great app for keeping track of deliveries”
- Login & account: “cant log in and NO i have not changed my log in details !!”
Common complaints
- Login & account: “can't even login, useless”
- Crashes & bugs: “keeps saying error try again”
- Privacy & data: “You are the real scammers here”
- Updates: “How am I meant to get updates when I'm not logged on?”
About Royal Mail
• Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery.
Send an Item:
• Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free.
Book a Collection:
• Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us.
Services Near You:
• We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours.
Book a Redelivery:
• Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the delivery day!
Change Your Delivery Options to Suit You:
• You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent.
Set up a Redirection
•Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands.
Many More Great Features:
• Find the size and format of your parcel using our Augmented Reality Parcel Sizer;
• See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to;
• Get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes;
• Save items you are tracking and add an alias name making them easier to identify;
• Save postage receipts – simply take a photo of your receipt and store it to the app;
• Pay a fee – if you’ve received a grey Fee to pay card you can now pay this on the App
• Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks.
• Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login.
• Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item.
Similar apps
Apps people compare with Royal Mail: the same core purpose or gameplay, checked one by one.
