GoToAssist Support Downloads & RevenueGoToAssist Support - Customer · App Store & Google Play
GoToAssist Support - Customer by GoTo Group, Inc. is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
GoToAssist Support - Customer update history & changes
Last change · 6 events since 4 Aug 2018Full timeline ↓🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider📦AndroidVersion 2.3.2-144🆕AndroidReleased on Google Play🆕iOSReleased on the App Store
Full timeline · 5 events in the last 12 months
- 🆕GoToAssist Support - Customer first spotted by AppInsiderAndroidUnited States (found via similar)
- 🆕GoToAssist Support - Customer first spotted by AppInsideriOSUnited States (found via developer)
- 📦GoToAssist Support - Customer version 2.3.2-144AndroidNo release notes
- 🆕GoToAssist Support - Customer released on Google PlayAndroid
- 🆕GoToAssist Support - Customer released on the App StoreiOS
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
2.3 ★
205 ratings, both stores
Measured
App Store
App details
App ID
1413723666
Publisher
GoTo Group, Inc.
Publisher country
United States
On the store since
Aug 2018
8 years on the store
Minimum OS
iOS 16.0+
iPhone 8 and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
6
EN FR DE IT PT ES
Size
73 MB
Also listed in
Productivity
Google Play
App details
App ID
com.logmein.rescueassist
Publisher
GoTo Group, Inc.
Publisher country
United States
Content rating
Everyone
GoToAssist Support - Customer downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | – |
| Google Play | – | 100k+ Measured |
| Total | – | 100k+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | – | 0 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 2.5 ★ | 38 |
| Google Play | 2.3 ★ | 167 70 written reviews |
| Both stores | 2.3 ★ weighted by ratings | 205 |
About GoToAssist Support - Customer
!! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !!
The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your device.
How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.
Features:
Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.
The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your device.
How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.
Features:
Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.
GoToAssist Support - Customer App Store
Not in any tracked top chart right now.
Updated 6 Nov 2026 · rankings refresh through the day
DeveloperGoTo Group, Inc.
CategoryBusiness
PriceFree
Released
Rating★ 2.5 (38)
Version2.3.1
Age rating4+
First seen by us
23 Oct 2026
23 Oct 2026Rating
2.5 ★
38 ratings
Measured
GoToAssist Support - Customer on the App Store
App details
App ID
1413723666
Publisher
GoTo Group, Inc.
Publisher country
United States
On the store since
Aug 2018
8 years on the store
Minimum OS
iOS 16.0+
iPhone 8 and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
6
EN FR DE IT PT ES
Size
73 MB
Also listed in
Productivity
GoToAssist Support - Customer downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
2.5 ★
38 ratings
Measured
Ratings
38
Measured
About GoToAssist Support - Customer
!! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !!
The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your device.
How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.
Features:
Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.
The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your device.
How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.
Features:
Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.
Latest updates
2.3.1
Bug fixes and improvements
More from GoTo Group, Inc.
GoToAssist Support - Customer Android
Not in a tracked Google Play top chart right now.
Updated 6 Nov 2026 · rankings refresh through the day
DeveloperGoTo Group, Inc.
CategoryBusiness
PriceFree
Released
Installs100k+
Rating★ 2.3 (167)
Updated
Content ratingEveryone
Rating
2.3 ★
167 ratings
Measured
GoToAssist Support - Customer on Google Play
App details
App ID
com.logmein.rescueassist
Publisher
GoTo Group, Inc.
Publisher country
United States
Content rating
Everyone
GoToAssist Support - Customer downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Not in a Google Play top chart right now. | ||
Ratings
Google Play, worldwide.
Rating
2.3 ★
167 ratings
Measured
Ratings
167
Measured
Written reviews
70
Measured
About GoToAssist Support - Customer
ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.
The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.
Features:
Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.
GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.
The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.
Features:
Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.
GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.