MobileSupport Downloads & RevenueMobileSupport - RemoteCall · App Store & Google Play
MobileSupport - RemoteCall gets 100+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
MobileSupport - RemoteCall by Rsupport is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
MobileSupport - RemoteCall update history & changes
Last change · 6 events since 20 May 2011Full timeline ↓🆕iOSFirst spotted by AppInsider📦iOSVersion 7.7.0003📈AndroidEntered the top 100🆕AndroidFirst spotted by AppInsider🆕iOSReleased on the App Store🆕AndroidReleased on Google Play
Full timeline · 6 events
- 🆕MobileSupport - RemoteCall first spotted by AppInsideriOSUnited States (found via developer)
- 📦MobileSupport - RemoteCall version 7.7.0003iOS- Other minor bug fixes
- 📈MobileSupport - RemoteCall entered the top 100AndroidTop Free · Business · KR
- 🆕MobileSupport - RemoteCall first spotted by AppInsiderAndroidJapan
- 🆕MobileSupport - RemoteCall released on the App StoreiOS
- 🆕MobileSupport - RemoteCall released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
3.6 ★
1.4k ratings, both stores
Measured
Best rank now
#85
Android · 
Business Free
Business FreeMeasured
App Store
App details
App ID
808046347
Publisher
RSupport
Publisher country
05203
On the store since
Feb 2014
12 years on the store
Minimum OS
iOS 17.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
8
EN FR JA KO PT ZH ES ZH
Size
36 MB
Also listed in
Productivity
Google Play
App details
App ID
com.rsupport.rs.activity.rsupport
Publisher
알서포트(주)
Publisher country
05203
Content rating
Everyone
MobileSupport - RemoteCall downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | – | – |
| Google Play | 100+ | 1M+ Measured |
| Total | 100+ Confidence | 1M+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where MobileSupport - RemoteCall's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | – | 0 of 30 countries | – | – |
| Google Play | #85 Business Free | 2 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisNew ratings a week
under 1
4-week average
Written reviews a week
under 1
Google Play
Lifetime rating
3.5★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
21/100
faster than 2% of Business apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 3.7 ★ | 3 |
| Google Play | 3.6 ★ | 1.4k 38 written reviews |
| Both stores | 3.6 ★ weighted by ratings | 1.4k |
About MobileSupport - RemoteCall
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.
2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly.
3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4.Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
[Key Features]
1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.
2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly.
3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4.Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
MobileSupport - RemoteCall App Store
MobileSupport - RemoteCall gets 100+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
Not in any tracked top chart right now.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperRsupport
CategoryUtilities
PriceFree
Released
Rating★ 3.7 (3)
Version7.7.0003
Age rating4+
First seen by us
23 Oct 2026
23 Oct 2026Rating
3.7 ★
3 ratings
Measured
MobileSupport - RemoteCall on the App Store
App details
App ID
808046347
Publisher
RSupport
Publisher country
05203
On the store since
Feb 2014
12 years on the store
Minimum OS
iOS 17.0+
iPhone XS and later
Devices
iPhone · iPad
Universal purchase
Content rating
4+
Languages
8
EN FR JA KO PT ZH ES ZH
Size
36 MB
Also listed in
Productivity
MobileSupport - RemoteCall downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where MobileSupport - RemoteCall's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Not charting right now. | ||
Ratings
App Store, worldwide.
Rating
3.7 ★
3 ratings
Measured
Ratings
3
Measured
About MobileSupport - RemoteCall
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.
2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly.
3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4.Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
[Key Features]
1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.
2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly.
3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4.Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
Latest updates
7.7.0003
- Other minor bug fixes
More from Rsupport
MobileSupport - RemoteCall Android
MobileSupport - RemoteCall gets 100+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
MobileSupport - RemoteCall is #134 in Business Free on Google Play in Japan and charting in 2 of 23 countries we track.
Updated 8 Nov 2026 · rankings refresh through the day
DeveloperRSUPPORT Co., Ltd.
CategoryBusiness
PriceFree
Released
Installs1M+
Rating★ 3.6 (1.4k)
Updated–
Content ratingEveryone
Rating
3.6 ★
1.4k ratings
Measured
Best rank now
#134
Business FreeMeasured
MobileSupport - RemoteCall on Google Play
App details
App ID
com.rsupport.rs.activity.rsupport
Publisher
알서포트(주)
Publisher country
05203
Content rating
Everyone
MobileSupport - RemoteCall downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where MobileSupport - RemoteCall's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Japan | BusinessFree | #134 |
| South Korea | BusinessFree | #85 |
Apps near MobileSupport - RemoteCall on the chart
Business Free, around #134.
Ratings
Google Play, worldwide.
Rating
3.6 ★
1.4k ratings
Measured
Ratings
1.4k
Measured
Written reviews
38
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
under 1
4-week average
Written reviews a week
under 1
Google Play
Lifetime rating
3.5★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
21/100
faster than 2% of Business apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
About MobileSupport - RemoteCall
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Send and receive files
Customer can send local files to the agent.
2. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
5. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
[Key Features]
1. Send and receive files
Customer can send local files to the agent.
2. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
5. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.