My TELUS: iPhone vs Android
My TELUS gets 10k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
My TELUS by TELUS Communications Inc. is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
4.1 ★
141k ratings, both stores
Measured
Best rank now
#9
iPhone · 
Utilities Free
Utilities FreeMeasured
App Store
App details
App ID
543953973
Publisher
TELUS Communications Inc.
Minimum OS
iOS 16.0+
Content rating
4+
Languages
36
BG CA HR CS DA NL EN ET FI FR DE EL …
Size
282 MB
Google Play
App details
App ID
com.telus.myaccount
Publisher
TELUS
Content rating
Everyone
My TELUS downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 10k+ | – |
| Google Play | 10k+ | 10M+ Measured |
| Total | 10k+ Confidence | 10M+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where My TELUS's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.4 ★ | 58k |
| Google Play | 3.9 ★ | 84k 348 written reviews |
| Both stores | 4.1 ★ weighted by ratings | 141k |
About My TELUS
With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you.
Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go.
Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards
Mobility customers can:
Monitor monthly data, text and voice usage with Siri Shortcuts
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass
Home Services customers can:
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi
Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.
Please note:
My TELUS requires iOS 13.0 or later.
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.
My TELUS is optimized for iPhone.
Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go.
Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards
Mobility customers can:
Monitor monthly data, text and voice usage with Siri Shortcuts
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass
Home Services customers can:
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi
Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.
Please note:
My TELUS requires iOS 13.0 or later.
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.
My TELUS is optimized for iPhone.
My TELUS iPhone
My TELUS gets 10k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
My TELUS is #9 in Utilities Free in Canada and charting in 1 of 24 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
DeveloperTELUS Communications Inc.
CategoryUtilities
PriceFree
Released
Rating★ 4.4 (58k)
Version5.17.1
Age rating4+
First seen by us 25 Sep 2026
25 Sep 2026Rating
4.4 ★
58k ratings
Measured
Best rank now
#9
Utilities FreeMeasured
My TELUS on the App Store
App details
App ID
543953973
Publisher
TELUS Communications Inc.
Minimum OS
iOS 16.0+
Content rating
4+
Languages
36
BG CA HR CS DA NL EN ET FI FR DE EL …
Size
282 MB
My TELUS downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. iPhone downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where My TELUS's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 24 countries.
| Country | Charts | Rank |
|---|---|---|
| Canada | UtilitiesFree | #9 |
Apps near My TELUS on the chart
Utilities Free, around #9.
Ratings
App Store, worldwide.
Rating
4.4 ★
58k ratings
Measured
Ratings
58k
Measured
About My TELUS
With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you.
Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go.
Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards
Mobility customers can:
Monitor monthly data, text and voice usage with Siri Shortcuts
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass
Home Services customers can:
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi
Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.
Please note:
My TELUS requires iOS 13.0 or later.
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.
My TELUS is optimized for iPhone.
Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go.
Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards
Mobility customers can:
Monitor monthly data, text and voice usage with Siri Shortcuts
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass
Home Services customers can:
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi
Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.
Please note:
My TELUS requires iOS 13.0 or later.
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.
My TELUS is optimized for iPhone.
Latest updates
5.17.1
We've made a number of small improvements to ensure the app runs faster and more smoothly.
More from TELUS Communications Inc.
My TELUS Android
My TELUS gets 10k+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
My TELUS is #41 in Tools Free on Google Play in Canada and charting in 1 of 15 countries we track.
Updated 27 Sep 2026 · rankings refresh through the day
DeveloperTELUS
CategoryTools
PriceFree
Released
Installs10M+
Rating★ 3.9 (84k)
Updated
Content ratingEveryone
Rating
3.9 ★
84k ratings
Measured
Best rank now
#41
Tools FreeMeasured
My TELUS on Google Play
App details
App ID
com.telus.myaccount
Publisher
TELUS
Content rating
Everyone
My TELUS downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where My TELUS's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 15 countries.
| Country | Charts | Rank |
|---|---|---|
| Canada | ToolsFree | #41 |
Apps near My TELUS on the chart
Tools Free, around #41.
Ratings
Google Play, worldwide.
Rating
3.9 ★
84k ratings
Measured
Ratings
84k
Measured
Written reviews
348
Measured
About My TELUS
With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you.
Plus, enjoy the added security of logging in with 2-step verification, and facial or fingerprint recognition. Have a question? Get support with our TELUS Assist chatbot 24/7, even while you’re on the go.
Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards
Mobility customers can:
Monitor monthly data, text and voice usage
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass
Home Services customers can:
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi
Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.
Please note:
My TELUS requires Android 5.0 and up.
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.
Plus, enjoy the added security of logging in with 2-step verification, and facial or fingerprint recognition. Have a question? Get support with our TELUS Assist chatbot 24/7, even while you’re on the go.
Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards
Mobility customers can:
Monitor monthly data, text and voice usage
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass
Home Services customers can:
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi
Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.
Please note:
My TELUS requires Android 5.0 and up.
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.
What's new in 5.17.0
- Finance your Bring-It-Back device balance right in the app, with a reminder before your contract ends.
- View and update your payment arrangements, based on eligibility.
- You can now recover unfinished mobility renewal carts in the app.
- Faster sign-in and improved Quick Links for TELUS Rewards.
- Includes bug fixes and performance improvements.
- View and update your payment arrangements, based on eligibility.
- You can now recover unfinished mobility renewal carts in the app.
- Faster sign-in and improved Quick Links for TELUS Rewards.
- Includes bug fixes and performance improvements.