MyChart: iPhone vs Android
MyChart gets 50k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
MyChart by Epic is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Medical FreeMyChart at a glance
AI summary written from our chart and store data, 2026-10-24. It can be wrong: check the numbers above.
MyChart is a free patient portal app by Epic that allows individuals to manage their health records, communicate with care teams, and schedule appointments across multiple healthcare organizations. The app holds the #1 position in US Medical Free charts and ranks within the top 50 of all free apps in the US, indicating dominant market share and high user engagement relative to other medical utilities.
Similar apps: Apple Health, Kaiser Permanente App, Cleveland Clinic MyChart
App Store
App details
Tech stack
App privacy Measured
MyChart’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 7 linked to your identity and 2 collected anonymously.
Google Play
App details
Tech stack
Android app v11.9.3 · checked 26 Sep 2026
MyChart downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 50k+ | – |
| Google Play | 10k+ | 10M+ Measured |
| Total | 50k+ Confidence | 10M+ Confidence |
How this is calculated
Where MyChart's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
MyChart shows up in App Store search (US) for 14 words that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.6 ★ | 732k |
| Google Play | 4.9 ★ | 290k 125k written reviews |
| Both stores | 4.7 ★ weighted by ratings | 1M |
What users say about MyChart
From the 200 most recent App Store reviews in the US.
Users appreciate the convenience of centralized medical records and provider messaging but frequently report critical failures in billing accuracy and appointment scheduling. Recent updates have caused significant technical instability, leading to data loss and login errors for many long-term users.
Mixed but leaning positive (58% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and being hard to use.
What people like
- Ease of use: “Very fast and easy to use!”
- Useful: “So helpful and easy to use”
- Features & content: “It’s a wonderful tool to use”
- Connection & sync: “Thank you for the connection!”
Common complaints
- Crashes & bugs: “App is not working correctly”
- Ease of use: “Very un user friendly for an older adult”
- Price & subscription: “And I can’t access to pay bill”
- Login & account: “Takes insane steps to log in”
About MyChart
• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Select features are also available on Apple Watch.
Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.
To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart.
For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org.
Have feedback about the app? Email us at [email protected].
MyChart iPhone
MyChart gets 50k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
MyChart is #1 in Medical Free in United States and charting in 5 of 30 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
24 Sep 2026 Medical FreeMyChart at a glance
AI summary written from our chart and store data, 2026-10-24. It can be wrong: check the numbers above.
MyChart is a free patient portal app by Epic that allows individuals to manage their health records, communicate with care teams, and schedule appointments across multiple healthcare organizations. The app holds the #1 position in US Medical Free charts and ranks within the top 50 of all free apps in the US, indicating dominant market share and high user engagement relative to other medical utilities.
Similar apps: Apple Health, Kaiser Permanente App, Cleveland Clinic MyChart
MyChart on the App Store
App details
Tech stack
App privacy Measured
MyChart’s App Store privacy label declares 0 data categories used to track you across other companies’ apps and websites, 7 linked to your identity and 2 collected anonymously.
MyChart downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where MyChart's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Hidden keywords
MyChart shows up in App Store search (US) for 14 words that appear nowhere in its name, subtitle or developer name, so they are almost certainly in its private keyword field, and it ranks in the top 10 for at least one of them.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | MedicalFree | #1 |
| United Kingdom | MedicalFree | #2 |
 Canada | MedicalFree | #1 |
| United States | All AppsFree | #86 |
 Saudi Arabia | MedicalFree | #66 |
 United Arab Emirates | MedicalFree | #86 |
Apps near MyChart on the chart
Medical Free, around #1.
Ratings
App Store, worldwide.
What users say about MyChart
From the 200 most recent App Store reviews in the US.
Users appreciate the convenience of centralized medical records and provider messaging but frequently report critical failures in billing accuracy and appointment scheduling. Recent updates have caused significant technical instability, leading to data loss and login errors for many long-term users.
Mixed but leaning positive (58% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about crashes and bugs, and being hard to use.
What people like
- Ease of use: “Very fast and easy to use!”
- Useful: “So helpful and easy to use”
- Features & content: “It’s a wonderful tool to use”
- Connection & sync: “Thank you for the connection!”
Common complaints
- Crashes & bugs: “App is not working correctly”
- Ease of use: “Very un user friendly for an older adult”
- Price & subscription: “And I can’t access to pay bill”
- Login & account: “Takes insane steps to log in”
About MyChart
• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Select features are also available on Apple Watch.
Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.
To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart.
For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org.
Have feedback about the app? Email us at [email protected].
Latest updates
Store changes
What MyChart changed on its store page: name, icon, screenshots, price, size, languages, requirements.
More from Epic
MyChart Android
MyChart gets 50k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
MyChart is #2 in Medical Free on Google Play in United States and charting in 7 of 23 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
Medical FreeMyChart at a glance
AI summary written from our chart and store data, 2026-10-22. It can be wrong: check the numbers above.
MyChart is a free patient portal by Epic Systems that allows individuals to manage their health records, communicate with care teams, and handle appointments and billing across multiple healthcare organizations. The app currently holds the #1 position in US Medical Free charts and ranks highly in other major markets like the UK and Canada, indicating strong adoption among patients using Epic-based hospital systems.
Similar apps: Apple Health, Samsung Health, Cleveland Clinic MyChart
MyChart on Google Play
App details
Tech stack
Android app v11.9.3 · checked 26 Sep 2026
Its iPhone app is most likely native Swift.
MyChart downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where MyChart's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | MedicalFree | #2 |
| United Kingdom | MedicalFree | #2 |
| Canada | MedicalFree | #2 |
| United States | All AppsFree | #59 |
| United Arab Emirates | MedicalFree | #6 |
 Netherlands | MedicalFree | #16 |
 Mexico | MedicalFree | #76 |
| Saudi Arabia | MedicalFree | #78 |
Apps near MyChart on the chart
Medical Free, around #2.
Ratings
Google Play, worldwide.
What users say about MyChart
From the 200 most recent Google Play reviews in the US.
Users appreciate the convenience of centralized medical records and appointment scheduling when the app functions correctly. However, frequent technical failures, login issues, and data inconsistencies cause significant frustration for many.
Mixed but leaning positive (73% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about login and account problems, and crashes and bugs.
What people like
- Ease of use: “Makes life SO much easier”
- Useful: “very helpful and keeps you updated”
- Updates: “since the update it's much better”
- Connection & sync: “keeps me connected with what is going on with my health”
Common complaints
- Login & account: “linking accounts doesn't work”
- Crashes & bugs: “Stopped working months ago”
- Updates: “slow, hard to navigate and hardly ever updated”
- Design: “• Terrible design: Confusing, unreliable, and creates barriers to healthcare”
About MyChart
• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Health Connect to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.
To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on fingerprint authentication or set up a four-digit passcode to quickly log in without needing to use your MyChart username and password each time.
For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.
Have feedback about the app? Email us at [email protected].
What's new in 11.9.3
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Apps people compare with MyChart: the same core purpose or gameplay, checked one by one.
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