PetSmart Downloads & RevenuePetSmart · App Store & Google Play
PetSmart gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
PetSmart by PetSmart LLC is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
📦iOSUpdated to version 16.0.0📦AndroidUpdated to version 16.0.0📦iOSUpdated to version 15.13.0📦AndroidUpdated to version 15.13.0📈iOSEntered the top 100📈iOSCharting in a new country🆕AndroidFirst spotted by AppInsider🆕iOSFirst spotted by AppInsider🆕iOSReleased on the App Store🆕AndroidReleased on Google Play
Full timeline · 22 events
- 📦PetSmart updated to version 16.0.0iOSThank you for making PetSmart part of your pet’s journey! We’re making shopping and care easier. Discover products with improved search and store filters, get clearer delivery estimates at checkout, and manage Autoship payment methods with less effort. Celebrate your pet’s Gotcha Day and explore our new In-Store Mode, bringing barcode scanning, Favorites, Treats Rewards, Services, and Order History together. Ongoing fixes and performance improvements help every visit run smoothly.… more
- 📦PetSmart updated to version 16.0.0AndroidThank you for making PetSmart part of your pet’s journey! We’re making shopping and care easier. Discover products with improved search and store filters, get clearer delivery estimates at checkout, and manage Autoship payment methods with less effort. Celebrate your pet’s Gotcha Day and explore our new In-Store Mode, bringing barcode scanning, Favorites, Treats Rewards, Services, and Order History together. Ongoing fixes and performance improvements help every visit run smoothly.… more
- 📦PetSmart updated to version 15.13.0iOSWhat's New?
We’re grateful to be part of your pets’ lives! This update helps you shop with ease and stay on top of their care. Find products and sale items more easily, with clearer and more reliable search results. Enjoy new Salon Bulk Package recommendations and shorter vaccination wait times, plus a redesigned Purchase History for easier order tracking, access to product details, reordering, and submitting reviews. We’ve also made store search and shipping address selection smoother… more - 📦PetSmart updated to version 15.13.0AndroidWhat's New?
We’re grateful to be part of your pets’ lives! This update helps you shop with ease and stay on top of their care. Find products and sale items more easily, with clearer and more reliable search results. Enjoy new Salon Bulk Package recommendations and shorter vaccination wait times, plus a redesigned Purchase History for easier order tracking, access to product details, reordering, and submitting reviews. We’ve also made store search and shipping address selection smoother… more - 📦PetSmart updated to version 15.12.3iOSWe’re making the PetSmart app even easier and more rewarding for you and your pets.
This update includes clearer product options and promotions, a smarter Buy It Again experience, and improved visibility into your total savings at cart and checkout. We’ve also enhanced multi-pet PetsHotel room descriptions and made improvements across search, product discovery, checkout stability, and messaging.
Thanks for trusting us to be part of your pet’s journey. We’re always working to make life better for pets and the people who love them.… more - 📦PetSmart updated to version 15.12.3AndroidNo release notes
- 📦PetSmart updated to version 15.12.2iOSWe’re making the PetSmart app even easier and more rewarding for you and your pets.
This update includes clearer product options and promotions, a smarter Buy It Again experience, and improved visibility into your total savings at cart and checkout. We’ve also enhanced multi-pet PetsHotel room descriptions and made improvements across search, product discovery, checkout stability, and messaging.
Thanks for trusting us to be part of your pet’s journey. We’re always working to make life better for pets and the people who love them.… more - 📦PetSmart: now updating weeklyiOS4 updates in 30 days, after a quiet two months
- 📦PetSmart: now updating weeklyAndroid4 updates in 30 days, after a quiet two months
- 📦PetSmart updated to version 15.12.2AndroidNo release notes
- 📦PetSmart updated to version 15.12.1iOSWe’re making the PetSmart app even easier and more rewarding for you and your pets.
This update includes clearer product options and promotions, a smarter Buy It Again experience, and improved visibility into your total savings at cart and checkout. We’ve also enhanced multi-pet PetsHotel room descriptions and made improvements across search, product discovery, checkout stability, and messaging.
Thanks for trusting us to be part of your pet’s journey. We’re always working to make life better for pets and the people who love them.… more - 📦PetSmart updated to version 15.12.1AndroidWe’re making the PetSmart app even easier and more rewarding for you and your pets.
This update includes clearer product options and promotions, a smarter Buy It Again experience, and improved visibility into your total savings at cart and checkout. We’ve also enhanced multi-pet PetsHotel room descriptions and made improvements across search and messaging.
Thanks for trusting us to be part of your pet’s journey. We’re always working to make life better for pets and the people who love them.… more - 📦PetSmart updated to version 15.12.0iOSWe’re making the PetSmart app even easier and more rewarding for you and your pets.
This update includes clearer product options and promotions, a smarter Buy It Again experience, and improved visibility into your total savings at cart and checkout. We’ve also enhanced multi-pet PetsHotel room descriptions and made improvements across search, product discovery, checkout stability, and messaging.
Thanks for trusting us to be part of your pet’s journey. We’re always working to make life better for pets and the people who love them.… more - 📦PetSmart updated to version 15.12.0AndroidWe’re making the PetSmart app even easier and more rewarding for you and your pets.
This update includes clearer product options and promotions, a smarter Buy It Again experience, and improved visibility into your total savings at cart and checkout. We’ve also enhanced multi-pet PetsHotel room descriptions and made improvements across search and messaging.
Thanks for trusting us to be part of your pet’s journey. We’re always working to make life better for pets and the people who love them.… more - 📈PetSmart entered the top 100iOSTop Free · Shopping · CA
- 📈PetSmart charting in a new countryiOSCanada
- 🆕PetSmart first spotted by AppInsiderAndroidCanada
- 🆕PetSmart first spotted by AppInsideriOS#86 in Top Free · Shopping · United States
- 📦PetSmart version 15.11.1iOSNo release notes
- 📦PetSmart version 15.11.0AndroidMore ways to care. More reasons to love the PetSmart app.
Our latest update includes:
- Memorialized Pets, created to help honor and remember a cherished pet.
- A simpler way to earn, track, activate and manage Autoship Treats Rewards.
- Personalized Salon Solution recommendations during booking.
- Clearer checkout messaging for unavailable products.
- Smoother store search experiences, fewer crashes, and improved Same-day delivery and Treats Rewards updates.… more - 🆕PetSmart released on the App StoreiOS
- 🆕PetSmart released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Rating
4.0 ★
60k ratings, both stores
Measured
Best rank now
#69
Android · 
Shopping Free
Shopping FreeMeasured
New ratings a week
89
▲ +17% vs the 2 weeks before (Google Play)
Measured
App Store
App details
App ID
1175467091
Publisher
PetSmart LLC
Publisher country
United States
On the store since
Nov 2016
9 years on the store
Minimum OS
iOS 17.4+
iPhone XS and later
Devices
iPhone · iPad
Game Center
Content rating
4+
Languages
1
EN
Size
148 MB
Also listed in
Lifestyle
Google Play
App details
App ID
com.petsmart.consumermobile
Publisher
PetSmart LLC
Publisher country
United States
Content rating
Everyone
PetSmart downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 500+ | – |
| Google Play | 1k+ | 5M+ Measured |
| Total | 1k+ Confidence | 5M+ Confidence |
How this is calculated
App Store: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where PetSmart's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #90 Shopping Free | 2 of 30 countries | #90 | – |
| Google Play | #69 Shopping Free | 2 of 23 countries | #79 | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisApp Store
New ratings a week
44
▲ +9% vs the 2 weeks before
Written reviews a week
1.5
US App Store
Lifetime rating
3.9★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
70/100
faster than 80% of Shopping apps
New ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United States | 42 | 94% | ▲ +5% |
| Canada | 2.5 | 6% | ▲ +100% |
App Store ratings in the countries we track, 4-week average.
Google Play
New ratings a week
45
▲ +17% vs the 2 weeks before
Written reviews a week
7
Google Play
Lifetime rating
3.9★
recent stars not readable yet: new ratings are a tiny share of the total
Recent written reviews
3.0★
people who write skew negative
Review momentum
49/100
faster than 43% of Shopping apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.0 ★ | 31k |
| Google Play | 3.9 ★ | 29k 10k written reviews |
| Both stores | 4.0 ★ weighted by ratings | 60k |
What users say about PetSmart
From the 50 most recent App Store reviews in the US.
Mostly negative (16% of recent reviews give 4–5 stars). People like it for good value, and its features and content. The main complaints are about crashes and bugs, and recent updates.
What people like
- Price & subscription: “The Apple Pay option has a bug”
- Features & content: “The Apple Pay option has a bug”
Common complaints
- Crashes & bugs: “The app glitches CONSTANTLY!”
- Updates: “No update has ever improved it”
- Price & subscription: “Unable to checkout with Apple Pay”
- Login & account: “Can’t sign in can’t search anything”
About PetSmart
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats Rewards loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats Rewards loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
PetSmart App Store
PetSmart gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
PetSmart is #90 in Shopping Free in United States and charting in 2 of 30 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
DeveloperPetSmart LLC
CategoryShopping
PriceFree
Released
Rating★ 4.0 (31k)
Version16.0.0
Age rating4+
First seen by us 24 Sep 2026
24 Sep 2026Rating
4.0 ★
31k ratings
Measured
Best rank now
#90
Shopping FreeMeasured
New ratings a week
44
▲ +9% vs the 2 weeks before
Measured
PetSmart on the App Store
App details
App ID
1175467091
Publisher
PetSmart LLC
Publisher country
United States
On the store since
Nov 2016
9 years on the store
Minimum OS
iOS 17.4+
iPhone XS and later
Devices
iPhone · iPad
Game Center
Content rating
4+
Languages
1
EN
Size
148 MB
Also listed in
Lifestyle
PetSmart downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Apple publishes no download counts. App Store downloads come from chart positions and daily rating growth per country, calibrated on Google Play install counts; lifetime installs from ratings worldwide × installs per rating. Confidence is the chance the real number is within half to double ours.
Where PetSmart's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | ShoppingFree | #90 |
| Canada | ShoppingFree | #99 |
Apps near PetSmart on the chart
Shopping Free, around #90.
Ratings
App Store, worldwide.
Rating
4.0 ★
31k ratings
Measured
Ratings
31k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
44
▲ +9% vs the 2 weeks before
Written reviews a week
1.5
US App Store
Lifetime rating
3.9★
recent stars not readable yet: new ratings are a tiny share of the total
Review momentum
70/100
faster than 80% of Shopping apps
New ratings by country (2)
| Country | New ratings a week | Share | Last 2 weeks vs the 2 before |
|---|---|---|---|
| United States | 42 | 94% | ▲ +5% |
| Canada | 2.5 | 6% | ▲ +100% |
App Store ratings in the countries we track, 4-week average.
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about PetSmart
From the 50 most recent App Store reviews in the US.
Mostly negative (16% of recent reviews give 4–5 stars). People like it for good value, and its features and content. The main complaints are about crashes and bugs, and recent updates.
What people like
- Price & subscription: “The Apple Pay option has a bug”
- Features & content: “The Apple Pay option has a bug”
Common complaints
- Crashes & bugs: “The app glitches CONSTANTLY!”
- Updates: “No update has ever improved it”
- Price & subscription: “Unable to checkout with Apple Pay”
- Login & account: “Can’t sign in can’t search anything”
About PetSmart
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats Rewards loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats Rewards loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
Latest updates
16.0.0
Thank you for making PetSmart part of your pet’s journey! We’re making shopping and care easier. Discover products with improved search and store filters, get clearer delivery estimates at checkout, and manage Autoship payment methods with less effort. Celebrate your pet’s Gotcha Day and explore our new In-Store Mode, bringing barcode scanning, Favorites, Treats Rewards, Services, and Order History together. Ongoing fixes and performance improvements help every visit run smoothly.
15.13.0
What's New?
We’re grateful to be part of your pets’ lives! This update helps you shop with ease and stay on top of their care. Find products and sale items more easily, with clearer and more reliable search results. Enjoy new Salon Bulk Package recommendations and shorter vaccination wait times, plus a redesigned Purchase History for easier order tracking, access to product details, reordering, and submitting reviews. We’ve also made store search and shipping address selection smoother
15.12.3
We’re making the PetSmart app even easier and more rewarding for you and your pets.
This update includes clearer product options and promotions, a smarter Buy It Again experience, and improved visibility into your total savings at cart and checkout. We’ve also enhanced multi-pet PetsHotel room descriptions and made improvements across search, product discovery, checkout stability, and messaging.
Thanks for trusting us to be part of your pet’s journey. We’re always working to make life better for pets and the people who love them.
PetSmart Android
PetSmart gets 1k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
PetSmart is #79 in Shopping Free on Google Play in United States and charting in 2 of 23 countries we track.
Updated 9 Nov 2026 · rankings refresh through the day
DeveloperPetSmart LLC
CategoryShopping
PriceFree
Released
Installs5M+
Rating★ 3.9 (29k)
Updated
Content ratingEveryone
Rating
3.9 ★
29k ratings
Measured
Best rank now
#79
Shopping FreeMeasured
New ratings a week
45
▲ +17% vs the 2 weeks before
Measured
PetSmart on Google Play
App details
App ID
com.petsmart.consumermobile
Publisher
PetSmart LLC
Publisher country
United States
Content rating
Everyone
PetSmart downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Google Play shows an exact lifetime install count; downloads per day are its daily change (measured). When Play hasn't refreshed the count, they come from new ratings and Top Free chart positions. Confidence is the chance the real number is within half to double ours.
Where PetSmart's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| United States | ShoppingFree | #79 |
| Canada | ShoppingFree | #69 |
Apps near PetSmart on the chart
Shopping Free, around #79.
Ratings
Google Play, worldwide.
Rating
3.9 ★
29k ratings
Measured
Ratings
29k
Measured
Written reviews
10k
Measured
Review momentum
ⓘ How we measure thisNew ratings a week
45
▲ +17% vs the 2 weeks before
Written reviews a week
7
Google Play
Lifetime rating
3.9★
recent stars not readable yet: new ratings are a tiny share of the total
Recent written reviews
3.0★
people who write skew negative
Review momentum
49/100
faster than 43% of Shopping apps
Review momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about PetSmart
From the 156 most recent Google Play reviews in the US.
Mixed (44% of recent reviews give 4–5 stars). People like it for being easy to use, and helpful support. The main complaints are about crashes and bugs, and price and subscriptions.
What people like
- Ease of use: “Great and always convenient”
- Customer support: “Excellent customer service”
- Features & content: “Easy to use site, great selection”
- Useful: “Highly recommend Petsmart”
Common complaints
- Crashes & bugs: “Even the web version won't work!”
- Price & subscription: “Getting a refund is impossible”
- Login & account: “the same password works if i use a computer”
- Connection & sync: “It won't connect even from the first try the very first time”
About PetSmart
At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions. So, we’ve built our app to be a valued resource for every step of your pet parent journey. You’ll find essential products, in-store services, helpful articles, plus you can shop everything your pet needs in one place.
• In-App Shopping: Get all your pet essentials in one place. In a rush? Get your order in 2 hrs. or less with Curbside or In-Store Pickup.
• Treats Rewards Loyalty Program: Sign up to earn points on every merchandise purchase, services appointment & PetSmart Charities® donation. Plus, manage your Treats Rewards account & tier status.
• Grooming Salon Services: Does your pet need a haircut or ear cleaning? Book an in-app appointment & manage their reservation. Need a quick service? Find the nearest salon for walk-in services while you shop.
• Doggie Day Camp Playtime: Check the availability of half or full-day play sessions & view the monthly party-themed playdates.
• PetsHotel Stays: Book overnight accommodations for your pet & manage your reservation.
• Autoship: Schedule, modify & add to your existing Autoship orders plus view the status of upcoming orders.
• Personalized Content: Tailor your app experience to your entire pet family with personalized offers & content.
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
• In-App Shopping: Get all your pet essentials in one place. In a rush? Get your order in 2 hrs. or less with Curbside or In-Store Pickup.
• Treats Rewards Loyalty Program: Sign up to earn points on every merchandise purchase, services appointment & PetSmart Charities® donation. Plus, manage your Treats Rewards account & tier status.
• Grooming Salon Services: Does your pet need a haircut or ear cleaning? Book an in-app appointment & manage their reservation. Need a quick service? Find the nearest salon for walk-in services while you shop.
• Doggie Day Camp Playtime: Check the availability of half or full-day play sessions & view the monthly party-themed playdates.
• PetsHotel Stays: Book overnight accommodations for your pet & manage your reservation.
• Autoship: Schedule, modify & add to your existing Autoship orders plus view the status of upcoming orders.
• Personalized Content: Tailor your app experience to your entire pet family with personalized offers & content.
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
What's new in 16.0.0
Thank you for making PetSmart part of your pet’s journey! We’re making shopping and care easier. Discover products with improved search and store filters, get clearer delivery estimates at checkout, and manage Autoship payment methods with less effort. Celebrate your pet’s Gotcha Day and explore our new In-Store Mode, bringing barcode scanning, Favorites, Treats Rewards, Services, and Order History together. Ongoing fixes and performance improvements help every visit run smoothly.