TELUS Health MyCare: iPhone vs Android
TELUS Health MyCare gets 500+ downloads a day worldwide (AppInsider estimate, September 2026, rounded down to a band).
TELUS Health MyCare by TELUS Communications Inc. is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Rating
4.4 ★
82k ratings, both stores
Measured
Best rank now
#7
Android · 
Medical Free
Medical FreeMeasured
App Store
App details
App ID
1438405874
Publisher
TELUS Communications Inc.
Content rating
17+
Google Play
App details
App ID
com.babylon.telushealth
Publisher
TELUS
Content rating
Everyone
Tech stack
Trackers and permissions of build v82.0.0, from the εxodus privacy report (CC BY-SA).
Trackers
8
Permissions
51
Trackers
Full permission listProSee plans
TELUS Health MyCare downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 100+ | – |
| Google Play | 100+ | 1M+ Measured |
| Total | 500+ Confidence | 1M+ Confidence |
How this is calculated
iPhone: chart positions and rating growth per country, anchored on its own Android downloads; lifetime from ratings worldwide × installs per rating. Google Play: the daily change in its exact install count. The total adds every store.
Where TELUS Health MyCare's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Stickiness (DAU / MAU)
how many monthly users open it on a given day
Retention · share of new users still active
Day 1
Day 7
Day 30
Time spent · per daily user
Average time spent Pro
min a day
Sessions a day Pro
Time per session Pro
min
How this is calculated
Monthly users come from lifetime installs across every store, fitted on monthly active user figures companies publish; daily users = monthly × the typical daily/monthly ratio for the category. Confidence is the chance the real number is within half to double ours.
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.5 ★ | 67k |
| Google Play | 4.2 ★ | 14k 8 written reviews |
| Both stores | 4.4 ★ weighted by ratings | 82k |
About TELUS Health MyCare
TELUS Health MyCare™ is your virtual clinic for seeing a healthcare provider or online doctor in Canada (provincial restrictions apply). Skip the waiting room with virtual care appointments and online prescription requests available from the comfort of home.
TELUS Health MyCare is Canada's #1 most trusted online healthcare platform.*
VIDEO CONSULTATIONS: Get face-to-face video conversations with primary care healthcare providers (provincial restrictions apply) from the comfort of your home or wherever works best for you.
ONGOING CARE FOR MENOPAUSE AND WEIGHT MANAGEMENT CARE: We’re with you for every step of your journey. Our membership plans start with a face-to-face video conversation and continue with support through a dedicated chat with your Nurse Practitioner. Book additional appointments with counsellors and dietitians to further support your journey. You’ll always have the expert guidance you need to feel your best at your fingertips.
CARE YOU CAN TRUST: You'll receive care from licensed Canadian Nurse Practitioners. Nurse Practitioners in our Weight Management program follow Obesity Canada Clinical Practice Guidelines. Nurse Practitioners in our Menopause Care Program all follow Menopause Society Guidelines and are led by Menopause Society Certified practitioners. All doctors are licensed in the provinces they provide care in.
MEDICATION DELIVERY: Use your local pharmacy or get your prescriptions delivered quickly and discreetly right to your door through our TELUS Health Virtual Pharmacy.
SAFETY & SECURITY We take data security and privacy extremely seriously. All of TELUS Health MyCare's clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods. TELUS Health MyCare is LegitScript certified.
Appointments are scheduled in English by default unless you are in Quebec where appointments can be either in French or English. If you would like to schedule an appointment in a different language, contact our Support Team.
LANGUAGE / LANGUE The app is available in English and French.
For more information visit: telus.com/mycare
DISCLAIMER: Voted #1 most trusted Online Healthcare Platform brand by Canadian consumers based on the BrandSpark® Canadian Trust Study, years 2023 to 2026. The decision to prescribe is based on the independent judgement of the healthcare practitioner and on the individual's needs, medical history, and contraindications.
TELUS Health MyCare is Canada's #1 most trusted online healthcare platform.*
VIDEO CONSULTATIONS: Get face-to-face video conversations with primary care healthcare providers (provincial restrictions apply) from the comfort of your home or wherever works best for you.
ONGOING CARE FOR MENOPAUSE AND WEIGHT MANAGEMENT CARE: We’re with you for every step of your journey. Our membership plans start with a face-to-face video conversation and continue with support through a dedicated chat with your Nurse Practitioner. Book additional appointments with counsellors and dietitians to further support your journey. You’ll always have the expert guidance you need to feel your best at your fingertips.
CARE YOU CAN TRUST: You'll receive care from licensed Canadian Nurse Practitioners. Nurse Practitioners in our Weight Management program follow Obesity Canada Clinical Practice Guidelines. Nurse Practitioners in our Menopause Care Program all follow Menopause Society Guidelines and are led by Menopause Society Certified practitioners. All doctors are licensed in the provinces they provide care in.
MEDICATION DELIVERY: Use your local pharmacy or get your prescriptions delivered quickly and discreetly right to your door through our TELUS Health Virtual Pharmacy.
SAFETY & SECURITY We take data security and privacy extremely seriously. All of TELUS Health MyCare's clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods. TELUS Health MyCare is LegitScript certified.
Appointments are scheduled in English by default unless you are in Quebec where appointments can be either in French or English. If you would like to schedule an appointment in a different language, contact our Support Team.
LANGUAGE / LANGUE The app is available in English and French.
For more information visit: telus.com/mycare
DISCLAIMER: Voted #1 most trusted Online Healthcare Platform brand by Canadian consumers based on the BrandSpark® Canadian Trust Study, years 2023 to 2026. The decision to prescribe is based on the independent judgement of the healthcare practitioner and on the individual's needs, medical history, and contraindications.