True: iPhone vs Android
True gets 10k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
True by TRUE CORPORATION PUBLIC COMPANY LIMITED is on both the App Store and Google Play. Here are both versions together: downloads, users, revenue, ratings and chart positions, store by store with totals.
Lifestyle FreeTrue at a glance
AI summary written from our chart and store data, 2026-10-23. It can be wrong: check the numbers above.
A comprehensive lifestyle and utility app by True Corporation for Thai mobile and internet subscribers to manage accounts, pay bills, access add-on services, and redeem loyalty points. The app currently holds the #1 position in Thailand's Lifestyle Free category and ranks #11 among all free apps in the country.
Similar apps: MyAIS, dtac App, TrueID
App Store
App details
App privacy Measured
True’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 0 linked to your identity and 4 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
Google Play
App details
True downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| iPhone | 5k+ | 10M+ |
| Google Play | 10k+ | 10M+ Measured |
| Total | 10k+ Confidence | 10M+ Confidence |
How this is calculated
Where True's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.8 ★ | 263k |
| Google Play | 4.7 ★ | 437k 304 written reviews |
| Both stores | 4.7 ★ weighted by ratings | 700k |
What users say about True
From the 50 most recent App Store reviews in the US.
Users report severe usability issues including broken payment flows, inability to access home internet accounts, and non-existent customer support. While a minority praise the new interface for bill management, most reviews highlight crashes, login failures, and aggressive ad placement.
Mostly negative (32% of recent reviews give 4–5 stars). People like it for good value, and its design. The main complaints are about price and subscriptions, and customer support. Recent reviews are more negative than earlier ones.
What people like
- Price & subscription: “จ่ายผ่านtrue money wallet สะดวกดีครับ”
- Design: “Finally, New User Interface!”
- Speed & performance: “Good UI, but slow to load sometimes”
- Ease of use: “Very user friendly, and convenient”
Common complaints
- Price & subscription: “Impossible to Pay Bill Online”
- Customer support: “Customer service non-existent”
- Connection & sync: “Worst internet service ever”
- Crashes & bugs: “And the chat doesn’t work”
About True
Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring.
More choices!
Customize your experience with add-on services from entertainment, gaming, fortune-telling, to insurance.
More enjoyment!
Collect True dtac points and redeem exclusively discount on everything from trips to treats.
More confidence!
Feel at ease with the intelligent AI assistant “MARI” offering 24/7 support on issues regarding True, dtac, and home Internet.
True iPhone
True gets 10k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
True is #2 in Lifestyle Free in Thailand and charting in 1 of 30 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
25 Sep 2026 Lifestyle FreeTrue at a glance
AI summary written from our chart and store data, 2026-10-23. It can be wrong: check the numbers above.
A comprehensive lifestyle and utility app by True Corporation for Thai mobile and internet subscribers to manage accounts, pay bills, access add-on services, and redeem loyalty points. The app currently holds the #1 position in Thailand's Lifestyle Free category and ranks #11 among all free apps in the country.
Similar apps: MyAIS, dtac App, TrueID
True on the App Store
App details
App privacy Measured
True’s App Store privacy label declares 1 data category used to track you across other companies’ apps and websites, 0 linked to your identity and 4 collected anonymously.
As declared by the developer on the App Store — Apple requires every app to publish this label. We track changes over time.
True downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where True's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Thailand | LifestyleFree | #2 |
| Thailand | All AppsFree | #25 |
Apps near True on the chart
Lifestyle Free, around #2.
Ratings
App Store, worldwide.
What users say about True
From the 50 most recent App Store reviews in the US.
Users report severe usability issues including broken payment flows, inability to access home internet accounts, and non-existent customer support. While a minority praise the new interface for bill management, most reviews highlight crashes, login failures, and aggressive ad placement.
Mostly negative (32% of recent reviews give 4–5 stars). People like it for good value, and its design. The main complaints are about price and subscriptions, and customer support. Recent reviews are more negative than earlier ones.
What people like
- Price & subscription: “จ่ายผ่านtrue money wallet สะดวกดีครับ”
- Design: “Finally, New User Interface!”
- Speed & performance: “Good UI, but slow to load sometimes”
- Ease of use: “Very user friendly, and convenient”
Common complaints
- Price & subscription: “Impossible to Pay Bill Online”
- Customer support: “Customer service non-existent”
- Connection & sync: “Worst internet service ever”
- Crashes & bugs: “And the chat doesn’t work”
About True
Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring.
More choices!
Customize your experience with add-on services from entertainment, gaming, fortune-telling, to insurance.
More enjoyment!
Collect True dtac points and redeem exclusively discount on everything from trips to treats.
More confidence!
Feel at ease with the intelligent AI assistant “MARI” offering 24/7 support on issues regarding True, dtac, and home Internet.
Latest updates
More from TRUE CORPORATION PUBLIC COMPANY LIMITED
True Android
True gets 10k+ downloads a day worldwide (AppInsider estimate, October 2026, rounded down to a band).
True is #2 in Lifestyle Free on Google Play in Thailand and charting in 1 of 23 countries we track.
Updated 25 Oct 2026 · rankings refresh through the day
Lifestyle FreeTrue at a glance
AI summary written from our chart and store data, 2026-10-22. It can be wrong: check the numbers above.
A lifestyle super-app by True Corporation that consolidates telecom services, bill payments, and loyalty rewards for Thai mobile and internet subscribers. The app currently holds the #1 position in Thailand's Lifestyle Free category and ranks #17 among all free apps in the country.
Similar apps: MyAIS, dtac App, Grab
True on Google Play
App details
True downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where True's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Thailand | LifestyleFree | #2 |
| Thailand | All AppsFree | #17 |
Apps near True on the chart
Lifestyle Free, around #2.
Ratings
Google Play, worldwide.
What users say about True
From the 77 most recent Google Play reviews in the US.
While many users leave generic positive ratings, detailed reviews highlight severe friction in account activation and top-ups for both tourists and locals. Complaints focus on rigid identity verification processes, inability to cancel subscriptions, and poor customer support resolution.
Mostly positive (81% of recent reviews give 4–5 stars). The main complaints are about price and subscriptions, and login and account problems.
Common complaints
- Price & subscription: “I get a new number refill twice and money is not showing”
- Login & account: “ต้อง log in ,ใหม่ทุกครั้ง ไม่สะดวกในการใช้งาน เข้าด้วยลายนิ้วมือไม่ได้?”
About True
Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring.
•More choices!
Customize your experience with add-on services from entertainment, gaming, fortune-telling, to insurance.
•More enjoyment!
Collect True dtac points and redeem exclusively discount on everything from trips to treats.
•More confidence!
Feel at ease with the intelligent AI assistant “MARI” offering 24/7 support on issues regarding True, dtac, and home Internet.
What's new in 11.1001.0
Update Now! More Convenient Than Ever
- Manage Bills & SMS: Select bill channel, update address, or change languages directly in app.
- Exclusive Privileges: Redeem 7-Eleven coupons and hot deals instantly.
- Secure Verification: Supports Mobile ID (MDID) for fast access to USO (Gov Internet Services).
- Smoother Experience: Enhanced app stability for seamless usage.
Update now! Easy, complete, all in one app.
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