My Telstra Downloads & RevenueMy Telstra · App Store & Google Play
My Telstra gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Telstra by Telstra Corporation Ltd is on App Store and Google Play. Active Users (MAU & DAU), Downloads, rankings, keywords, revenue, and rating totals.
Full timeline · 19 events
- 📈My Telstra new best rank in the overall chart: #81iOSTop Free · All Apps · AU
- 📦My Telstra updated to version 130.1.106986iOSScan in your payment method
You can now scan your card to safely pay via My Telstra app with ease, and store your details for future use. - 📈My Telstra new best rank in the overall chart: #69AndroidTop Free · All Apps · AU
- 📈My Telstra new best rank in the overall chart: #76AndroidTop Free · All Apps · AU
- 📈My Telstra entered the top 100iOSTop Free · All Apps · AU
- 📈My Telstra new best rank in the overall chart: #92iOSTop Free · All Apps · AU
- 📈My Telstra new best rank in the overall chart: #105iOSTop Free · All Apps · AU
- 📈My Telstra new best rank in the overall chart: #89AndroidTop Free · All Apps · AU
- 📈My Telstra new best rank in the overall chart: #98AndroidTop Free · All Apps · AU
- 📈My Telstra new best rank in the overall chart: #120iOSTop Free · All Apps · AU
- 📦My Telstra updated to version 130.0.106975iOSScan in your payment method
You can now scan your card to safely pay via My Telstra app with ease, and store your details for future use. - 📊My Telstra passed 10k downloads a dayiOS7-day average, our estimate
- 📦My Telstra updated to version 130.0.373.111354AndroidScan in your payment method
You can now scan your card to safely pay via My Telstra app with ease, and store your details for future use. - 🆕My Telstra first spotted by AppInsideriOS#10 in Top Free · Utilities · Australia
- 🆕My Telstra first spotted by AppInsiderAndroidAustralia
- 📦My Telstra version 129.0.105773iOSHome tab gets a makeover
Check out our new-look Home tab, now with your Profile at the top left. - 📦My Telstra version 129.0.369.110770AndroidHome tab gets a makeover
Check out our new-look Home tab, now with your Profile at the top left. - 🆕My Telstra released on the App StoreiOS
- 🆕My Telstra released on Google PlayAndroid
Collected from the stores by AppInsider since we first spotted the app. Dates are when we saw each change.
Tools FreeMy Telstra at a glance
AI summary written from our chart and store data, 2026-11-09. It can be wrong: check the numbers above.
My Telstra is a free utility app for Australian customers to manage their mobile, internet, and TV accounts, including payments, usage tracking, troubleshooting, and shopping. The app currently ranks #6 in the AU Utilities Free chart, indicating strong market presence among essential service management tools.
Similar apps: Optus My Account, Vodafone Australia, TPG Internet
App Store
App details
App privacy Measured
My Telstra’s App Store privacy label declares 7 data categories used to track you across other companies’ apps and websites, 7 linked to your identity and 0 collected anonymously.
Google Play
App details
Tech stack
Trackers and permissions of build v82.0.52653, from the εxodus privacy report (CC BY-SA).
My Telstra downloads & installs
Both stores, worldwide. Bands are open; exact numbers are free with an account.
| Store | Downloads / day | Lifetime installs |
|---|---|---|
| App Store | 5k+ | 10M+ |
| Google Play | 1k+ | 10M+ Measured |
| Total | 5k+ Confidence | 10M+ Confidence |
How this is calculated
Where My Telstra's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Both stores, across every country we track.
| Store | Best rank | Charting in | US Top Free | US Top Grossing |
|---|---|---|---|---|
| App Store | #8 Utilities Free | 1 of 30 countries | – | – |
| Google Play | #4 Tools Free | 1 of 23 countries | – | – |
Full chart lists: App Store · Google Play.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
Ratings
Both stores. Store data, measured.
| Store | Rating | Ratings |
|---|---|---|
| App Store | 4.2 ★ | 423k |
| Google Play | 4.2 ★ | 135k 182 written reviews |
| Both stores | 4.2 ★ weighted by ratings | 558k |
What users say about My Telstra
From the 50 most recent App Store reviews in the US.
Users report severe functional failures including login loops, payment errors, and app crashes that prevent basic account management. Complaints focus heavily on the inability to reach human support due to broken chatbots and circular navigation within the app.
Mostly negative (2% of recent reviews give 4–5 stars). The main complaints are about price and subscriptions, and crashes and bugs.
Common complaints
- Price & subscription: “Kept charging $80 for an appointment in March”
- Crashes & bugs: “Won’t load half the items”
- Login & account: “I can sign in but it won’t find my accounts”
- Customer support: “Horrible customer service”
About My Telstra
It’s quicker in the app.
Get in touch
• Just send us a message and you’ll be notified when we reply.
Manage your account
• Update personal details, track payments, manage your services and more.
Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.
Check your internet speed
• Monitor outages, restart your modem and check your internet speed.
Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.
Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.
Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
My Telstra App Store
My Telstra gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Telstra is #8 in Utilities Free in Australia and charting in 1 of 30 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
24 Sep 2026 Utilities FreeMy Telstra at a glance
AI summary written from our chart and store data, 2026-11-09. It can be wrong: check the numbers above.
My Telstra is a free utility app for Australian customers to manage their mobile, internet, and TV accounts, including payments, usage tracking, troubleshooting, and shopping. The app currently ranks #6 in the AU Utilities Free chart, indicating strong market presence among essential service management tools.
Similar apps: Optus My Account, Vodafone Australia, TPG Internet
My Telstra on the App Store
App details
App privacy Measured
My Telstra’s App Store privacy label declares 7 data categories used to track you across other companies’ apps and websites, 7 linked to your identity and 0 collected anonymously.
My Telstra downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where My Telstra's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks now
Every top chart it appears in across 30 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | UtilitiesFree | #8 |
| Australia | All AppsFree | #110 |
Apps near My Telstra on the chart
Utilities Free, around #8.
Ratings
App Store, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about My Telstra
From the 50 most recent App Store reviews in the US.
Users report severe functional failures including login loops, payment errors, and app crashes that prevent basic account management. Complaints focus heavily on the inability to reach human support due to broken chatbots and circular navigation within the app.
Mostly negative (2% of recent reviews give 4–5 stars). The main complaints are about price and subscriptions, and crashes and bugs.
Common complaints
- Price & subscription: “Kept charging $80 for an appointment in March”
- Crashes & bugs: “Won’t load half the items”
- Login & account: “I can sign in but it won’t find my accounts”
- Customer support: “Horrible customer service”
About My Telstra
It’s quicker in the app.
Get in touch
• Just send us a message and you’ll be notified when we reply.
Manage your account
• Update personal details, track payments, manage your services and more.
Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.
Check your internet speed
• Monitor outages, restart your modem and check your internet speed.
Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.
Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.
Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
Latest updates
More from Telstra Corporation Ltd
My Telstra Android
My Telstra gets 5k+ downloads a day worldwide (AppInsider estimate, November 2026, rounded down to a band).
My Telstra is #4 in Tools Free on Google Play in Australia and charting in 1 of 23 countries we track.
Updated 11 Nov 2026 · rankings refresh through the day
Tools FreeMy Telstra at a glance
AI summary written from our chart and store data, 2026-11-11. It can be wrong: check the numbers above.
A utility application by Telstra Limited that enables Australian mobile and internet customers to manage accounts, troubleshoot services, and access support features. The app currently ranks #4 in the Australian Tools Free category and #83 in the overall Australian Free Apps chart, indicating strong market penetration among utility applications.
Similar apps: My Optus, Vodafone AU, My Service (Telstra legacy)
My Telstra on Google Play
App details
Tech stack
Trackers and permissions of build v82.0.52653, from the εxodus privacy report (CC BY-SA).
My Telstra downloads
Worldwide, per day, and installs to date. The band is open; the exact number is free with an account.
How this is calculated
Where My Telstra's downloads come from Modelled
Last 30 days: organic search, browsing the store, features and paid ads.
Active users
All platforms, worldwide. Free with an account.
Retention · share of new users still active
Time spent · per daily user
How this is calculated
Where it ranks on Google Play
Every top 200 chart it appears in across 23 countries.
| Country | Charts | Rank |
|---|---|---|
| Australia | ToolsFree | #4 |
| Australia | All AppsFree | #75 |
Apps near My Telstra on the chart
Tools Free, around #4.
Ratings
Google Play, worldwide.
Review momentum
ⓘ How we measure thisReview momentum (0-100) blends how fast the app collects ratings compared with other apps in its category (60%), whether that pace is speeding up (25%) and what recent raters give it (15%; recent stars well below lifetime pull it down). Ratings counts are read daily. A jump usually means a launch, a feature, ads or a new review prompt.
What users say about My Telstra
From the 175 most recent Google Play reviews in the US.
Users express strong frustration with the app's reliability, citing frequent login failures and broken auto-recharge features. Complaints also focus on perceived intentional difficulty in navigation and dissatisfaction with rising service costs.
Mixed (38% of recent reviews give 4–5 stars). People like it for being easy to use, and being useful. The main complaints are about price and subscriptions, and login and account problems. Recent reviews are more positive than earlier ones.
What people like
- Ease of use: “not easy to find new recharge”
- Useful: “I love this easy and extremely helpful”
- Customer support: “10 out of 10 customer service”
- Features & content: “Great value due to Rollover option”
Common complaints
- Price & subscription: “Yet Telstra is so expensive”
- Login & account: “unable to access my account”
- Features & content: “instructions in support DO NOT MATCH reality of options available”
- Speed & performance: “so damn slow to load, especially anything to do with rewards”
About My Telstra
It’s quicker in the app.
Get in touch
• Just send us a message and you’ll be notified when we reply.
Manage your account
• Update personal details, track payments, manage your services and more.
Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.
Check your internet speed
• Monitor outages, restart your modem and check your internet speed.
Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.
Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.
Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
Security Features
• McAfee-powered security detects and protects against threats, uses ‘Manage All Files’ permission for device scanning, and may request VPN permission for Safe Browsing (permissions are solely for security, not core app functions).
What's new in 130.0.373.111354
You can now scan your card to safely pay via My Telstra app with ease, and store your details for future use.